AdRoll Marketing & Advertising

Even though all my settings were correct (verified by AdRoll support) it kept emailing with the address Diagon Ally in London. Then it started to use a different company name. Does not work. Don't waste your time.

On Monday this week (21 March) i subscribed to adroll with Shopify.I was advised by Neha in support that all is in order,and that i would be up and running in 24 hours.The next day-24 hours later-i cannot run ads as there is an issue with the shopify integration.It is now Day 4 and the last response received from Saschin S is as follows:
I have gone ahead and have raised a request to our Support ...

If only I could rate this ap with negative stars... By far the worst experience that I have ever had trying to run an ad. Firstly, Adroll generated ads for me that didn't meet their own guidelines so I had to manually create ads that did. Secondly, they approved my ads and told me to load them onto a campaign so that they can start running just for my entire campaign to be rejected. They had me ...

Misleading. When I decided to give AdRoll a try, I only did so to check out its so-called FREE TRIAL. I later learned the FREE TRIAL was a lie as these people attempted to rip money from my credit card. When I confronted these people about it I was given stories that contradicted what I knew I read when I looked into AdRoll, to begin with.

We're now in a little fight as they claim I owe them for ...

AVOID!!!!!!!!!! Worst app I have ever used.....EVER!!!! Charged me over £320 and I got 0 SALES. ZERO!!!!!!!! They were charging me almost £1.50 per click!!!! Absolutely criminal. Shopify should be made aware how poor this app is. It doesn't help you, it charged you stupid amounts for non-relevant ads. The worst app and biggest waste of money my business has made. Extremely disappointed!!!!!!!!!

Dear AdRoll Team and potential AdRoll users,

I'm going to share my experiences with AdRoll one by one. Let me start by saying that working with AdRoll is a waste of time and money.

I installed the AdRoll application, but the dashboard is overly complex and not user-friendly.

I created an ad in my AdRoll account and tested it for a week. During this time, I sent seven emails to the AdRoll team, ...

Very UNSATISFIED! Please don't use this app if you want not to lose money.

I uninstalled the app AdRoll from my Shopify store on 14th of August. On 19th of August they have taken money from me for ads. This message comes when I try to enter my profile in AdRoll but they continue to take money from me for making ads.

"Connect Your Account to Shopify
malinka198004@gmail.com
Change"

I did not let ...

The Shopify app is flawed. We checked what they were reporting as conversions and confirmed that none of the customers they reported as converting actually came from their retargeting. This has been reported to Adroll and acknowledged as an error but so far, no explanation.

Thoroughly check their conversion reports against your own data. Without accurate conversion reporting, the app is useless.

The support was good on live chat, helped me a few times quickly. But throughout my experience, the info was kind of glitchy and today the moment my ads started running after i made some changes, there was 1 click only the whole day and yet the cost went up slowly to 4.56 usd. It wasn't the cost for one click, it went from 1 dollar plus and ended up to that but still 1 click. If it's delayed ...

I Uninstalled this app before the end of the 30 day trial as it couldn't do anything because I sell Lingerie but still charged me. I need an immediate refund.