Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

Edited July 13, 2020

AdRoll is a great platform to extend your reach online and we mainly have used the retargeting portion of their platform. We really like our account manager and have seen very positive ROI figures (3x - 5x in the most conservative estimates, 10x - 15x in the more generous ones) from our spend. For the most part it's pretty hands off for a smaller team like ours and we appreciate all the support ...

Gopurepressure
United States
Almost 3 years using the app
July 22, 2020

We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign ...

Robolink
United States
Almost 3 years using the app
July 12, 2021

Support officers are always first-rate - they always stay online until the job is done, and help with each individual request.

HARA The Label
Australia
Over 2 years using the app
Edited July 22, 2021

Very easy to install, integrate and use, and the support team is Amazing. Rohini is the best. They always stay there for you answering questions and supporting the setup. 100% recommendable. I am creating more and more campaigns every day.

Love Iberico
United States
Over 2 years using the app
November 3, 2020

Working with the AdRoll team has been extremely valuable to our marketing strategies. The team truly wants to see you succeed and our account manager, Carson, checks in regularly for any questions and concerns we might have, and is always willing to offer trend insights. The platform is comprehensive and very user-friendly. AdRoll always working to expand its capabilities to offer more advanced ...

Payton Jewelry
United States
Over 2 years using the app
February 11, 2021

We've been with AdRoll for around 3 years now and like to think them as an extended arm of the company. The app integration is seamless, account management is brilliant and they are always discussing ways to keep increasing our performance & really grow the accounts to the next level.

UK Lounge
United Kingdom
Over 2 years using the app
March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email.

One of the things that I love about AdRoll is its ease of use. Even if you're new to digital ...

Rustic Furniture Outlet
Canada
Over 2 years using the app
August 27, 2020

The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.

Koch Ford Lincoln
Canada
Over 2 years using the app
April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

The Skin Spot
United States
Over 2 years using the app
August 8, 2023

I have been using AdRoll for several years for my small business. I started with doing ad displays and now pay for the email & ads. It is perfect for what I need. Since I have a small team, they make it easy for me to start running ads both web and social media. I can see everything on one dashboard. Since it's connected to my shopify, they automatically segment my visitors for me making ...

Wonder Curl
United States
Over 2 years using the app