Reviews (321)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective retargeting tools that enhance conversions and drive repeat purchases. Its seamless integration with Shopify and multi-channel retargeting capabilities across display ads, social media, and email are highly valued. Features like Dynamic Product Ads boost engagement and sales, while robust analytics help optimize ad performance. Responsive customer support further aids in navigating the platform effectively.

July 22, 2020

We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign managers so far, and beside 1 that wasn't good that we only worked with for few months, 2 other account manager was fantastic. Carson Ward was one is our current campaign manager, and it's such a pleasure to work with him. He made amazing recommendation, the outcome that he brought to our digital marketing was very satisfactory. I'd highly recommend Adroll!

Robolink
United States
Almost 3 years using the app
July 12, 2021

Support officers are always first-rate - they always stay online until the job is done, and help with each individual request.

HARA The Label
Australia
Over 2 years using the app
Edited July 22, 2021

Very easy to install, integrate and use, and the support team is Amazing. Rohini is the best. They always stay there for you answering questions and supporting the setup. 100% recommendable. I am creating more and more campaigns every day.

Love Iberico
United States
Over 2 years using the app
November 3, 2020

Working with the AdRoll team has been extremely valuable to our marketing strategies. The team truly wants to see you succeed and our account manager, Carson, checks in regularly for any questions and concerns we might have, and is always willing to offer trend insights. The platform is comprehensive and very user-friendly. AdRoll always working to expand its capabilities to offer more advanced options to its clients.

Payton Jewelry
United States
Over 2 years using the app
August 27, 2020

The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.

Koch Ford Lincoln
Canada
Over 2 years using the app
February 11, 2021

We've been with AdRoll for around 3 years now and like to think them as an extended arm of the company. The app integration is seamless, account management is brilliant and they are always discussing ways to keep increasing our performance & really grow the accounts to the next level.

UK Lounge
United Kingdom
Over 2 years using the app
March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email.

One of the things that I love about AdRoll is its ease of use. Even if you're new to digital advertising, the platform is intuitive and straightforward, making it easy to create and launch campaigns quickly. Additionally, AdRoll offers robust targeting capabilities, allowing me to reach the right audience with the right message at the right time.

But what really sets AdRoll apart, in my opinion, is its exceptional customer support. Whenever I've had a question or issue, AdRoll's support team has been there to help me every step of the way. They are knowledgeable, and responsive, and truly go above and beyond to ensure their clients are successful.

Rustic Furniture Outlet
Canada
Over 2 years using the app
April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

The Skin Spot
United States
Over 2 years using the app
August 8, 2023

I have been using AdRoll for several years for my small business. I started with doing ad displays and now pay for the email & ads. It is perfect for what I need. Since I have a small team, they make it easy for me to start running ads both web and social media. I can see everything on one dashboard. Since it's connected to my shopify, they automatically segment my visitors for me making targeting even easier. I recommend AdRoll to every business owner, especially if you're busy and don't have the time to run ads.

Wonder Curl
United States
Over 2 years using the app
February 9, 2021

We've been using Adroll for more than 5 years and I consider it an integral part of our marketing strategy. Their app integrates seamlessly in to the Shopify store we put online in 2018. Great app, great team, great support.

Mother Earth Products
United States
Over 2 years using the app