Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

February 18, 2021

Set up was simple! Was able to use first day. Support is good if you need any assistance. Would highly recommend!

UniformsInStock.com
United States
About 2 years using the app
September 29, 2017

Easy to use and very responsive when you have questions. Great results!

Milk Baby Shop
United States
About 2 years using the app
August 20, 2020

Adroll has been the most consistently excellent user experience of any marketing strategy we use. We have an assigned account manager (Tracie) who actively wants to see us succeed. She checks in with me more than I contact her and we meet at minimum, once per quarter, to make sure our marketing strategies are working and we keep our content fresh. We see some excellent ROI and I would recommend ...

Power Tank
United States
About 2 years using the app
September 17, 2017

Awesome app, definitely a must have if you're selling products and need to get in front of the right people at the right time.

Darqmatter Design
United States
About 2 years using the app
Edited March 25, 2021

We have been using Adroll for 18 months now for all of our retargeting and prospecting advertising and it has enabled us to have continued revenue growth month on month. The recent addition of an epic email marketing platform has made this APP invaluable to our business. The support is also second to none!

The Plant Runner
Australia
About 2 years using the app
April 15, 2021

Been using this app for quite some time now. At first, I had my doubts because I'm used to going through the Google Ads platform directly. I've recently joined a small team where I don't have as much time as I used to for managing digital ads. Not only it's easy to use, but it's been a time saver. To top it off, their customer service has been very helpful with all of my questions and constantly ...

SKYE
Canada
Almost 2 years using the app
February 9, 2021

Adroll helps move product and complete the funnel. It's an absolutely crucial part of our business. They have a great support team that helps you with everything you need and we couldn't be more grateful to be working with them. The biggest problems I've had so far are their frequent automated requests to review the quality of their services. Hopefully this review will cause a change with that ...

Sweets Kendamas
United States
Almost 2 years using the app
September 16, 2020

Our support Rep Emerald has been so helpful in helping us understand the ins and outs of Adroll, her recommendations always raises our ROI and we trust her to make decisions for us. If you’re new to marketing or don’t have a department yet- Adroll will make targeting easy for you!

House Plant Shop
United States
Almost 2 years using the app
Edited February 11, 2021

Conversions, conversions, conversions
Cant say enough great things about this app. It works! The team behind the app is amazing.

DRO
United States
Almost 2 years using the app
September 22, 2021

AdRoll can really do some heavy lifting for your campaign. However, sometimes you might be unsure about a few things, so I reached out for help and within minutes I was connected to Sannidhi. He was very knowledgeable and also very supportive to answer my questions. Exchanges of the screenshots were also very helpful. For me it's extremely important to have that quick and accurate customer ...

Reparex Australia - Grey Hair Treatment
Australia
Almost 2 years using the app