Reviews (325)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective retargeting and dynamic product ads that increase conversions and customer returns. They value its user-friendly interface, seamless Shopify integration, and multi-channel campaign management. The app offers robust analytics, responsive customer support, and smart automations. Merchants also appreciate the strategic advice from account managers and report a strong return on investment due to advanced targeting and cost-effective marketing ...

July 18, 2024

customer service - meghana nakirikanti helped me well

Salvanity
India
4 months using the app
December 11, 2024

Great customer service

Audio Advice
United States
2 months using the app
May 13, 2024

RMS has found AdRoll to be an exceptional tool for display marketing. The platform's user-friendly interface and advanced targeting options allowed us to create tailored ads that reached the right audience with precision, ultimately maximizing our advertising ROI.

RMS Beauty
United States
Over 3 years using the app
September 8, 2024

Great app
Great cuatomer service
Just started my advertising with them . And they are professional

Thank you for the app

CodeXDeal
Egypt
1 day using the app
July 3, 2024

Easy setup and amazing and very knowledgeable customer support agents. clear dashboard

Lung Master
United States
About 1 hour using the app
June 30, 2025

Great

ליליבלום
Israel
October 7, 2024

Top notch customer service!!

LXIX GOLF CLUB
United States
2 months using the app
March 22, 2024

The support we have received is super helpful! They are very informative and advise where to apply best practice.

Linzi
United Kingdom
Over 6 years using the app
Edited September 5, 2022

We've used AdRoll for years with great success and began setting it up to help a new evolution of our business. Very easy integration with Shopify. Important to note- while AdRoll works very well on its own and for the most part requires very little monitoring, the AdRoll chat team (24/7) is always ready to help with suggestions to improve performance. Their insight and experience make all the ...

General Knot & Co.
United States
Almost 6 years using the app
February 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Pro Bike Supply
United States
About 5 years using the app