Reviews (445)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient automation and AI features that optimize ads in real time. It's praised for its user-friendly interface, easy campaign setup, and valuable real-time analytics. Many appreciate its seamless integration and smooth operation. The support team is commended for their quick and helpful service. Merchants note it as a cost-effective solution that boosts revenue and reduces marketing costs.
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Started this week with the onboarding and everything went smooth; perfect fit with Shopify. Checkup took a bit time but, brought two minor mistakes to our attention, which is good. System sets up complete new Google Ads and FB/Insta accounts so leaves all the old stuff as it was. Already having the first results in budgeting; waiting for the first results to get in ;-)
I installed app. Interface was simple enough to use. Took a while for all campaigns to start. Saw an increase in traffic but no sales. Decided to uninstall after $200 Fb bill. Possibly my site but I prefer to have more control over what I am doing. Adscale wanted a review the day it was installed....lol. Wait and see if it delivers and then request a review. Hope others have a better result.
DO NOT INSTALL THIS APP. They take control of your Google Console and then remove your ownership. Creating all sorts of problems for your store sales an traffic.
BE VERY CAREFUL and leave this page immediately. Do Not Trust this app (This is the first review I have ever left - and was suggested to by the Shopify Guru I spoke to earlier). I have full record of every conversation and e-mails from Google regading this fraud.
This app SHOULD NOT be on Shopify. It is a disgrace.
This app is terrible, they give you a free trial but don't allow you to cancel it. I got no results and they billed me $502. DO NOT USE!!!!!
We apologize if you had a bad experience, you can always cancel the account at any time by uninstalling the app.
I had this app before and I deleted it because I got zero results. My own advertising efforts are generating tons of traffic but no sales. I dont have the time to go though all of the data in order to optimize my ads, so Im going to give this app another chance to prove itself. I will write a positive review if they actually deliver as promised. I am making this public to hold them accountable. I will post this first review on all social media networks, and then I will post my results. This will either be good advertising for adscale or very negative. I have hundreds of websites and thousands of social media pages. PLEASE Deliver this time.
They are very unprofessional. You need to wait more than 1 day or even more time for their response. They promised to open GOOGLE and FACEBOOK ads in 1-5 days, but no, I waited for almost 2 weeks and they did not do it. Later The number of clicks in the GOOGLE announcements activated is fake. I did not see any extra clicks on the right of shopify. They are deceptive, I'm sure. Don't believe them, everyone. I have reported them to shopify.
Don't believe them. Although they responded to my comments, they still didn't reply to any information in the app. I am so disappointed.
We sincerely apologize for the inconvenience you experienced. I can see that your Facebook Ads were not connected due to permissions error related to your Business Manager and for Google Shopping, you had a Merchant Center suspension, that is related either to your website or products. My team reached out to you in order to solve both issues.
The Google clicks you see on AdScale are taken directly from the Google Ads account, therefore all advertising metrics provided in AdScale are accurate. Please note that AdScale is a Google Premier Partner.
My team is more than happy to keep working with you on solving your issues and get your campaigns up and running on all channels.
Appalling experience. Account suspended, didn't get started until trial almost over. Once it was on delivered only 1 sale (compared to my 10+/day). Now my campaigns are deleted, all work gone & they're accusing me of uninstalling when I never did. They're unprofessional amateurs. Ontop of all this only had 2 days left of trial (so I barely got to actually trial it!) and they refused to reset my trial back to 14 days. Ridiculous steer clear of this company!
Hi, accounts occasionally get suspended by Google - this is Google's policy and nothing to do with Adscale. We notified you once this happened and offered to connect your Google account instead - which you refused.
We are reaching out to help get things worked out and get you running again ASAP.
Added Adscale after reviewing it's proposed benefits: AI created advertising for marketing. Not at all as advertised! Zero AI ad creation, you create ALL ads yourself on the site, then Adscale creates different versions of that ad. Well that would be great except every single alternate ad version created by Adscale was REJECTED by Facebook. EVERY SINGLE ONE. No follow up from Adscale, No alternative ads offered, ZERO, NADA, ZILCH. CPC worse on ads with Adscale than on those created ON MY OWN through Facebook. In addition, after adding Adscale and having 95% of ads rejected by Facebook, now ALL of my own ads have come back REJECTED. THANKS ADSCALE!
DEFINITELY NOT spending $99/month for REJECTED ADS, ZERO SUPPORT, and the created havoc of all primary advertising RUINED!!!!!!!
Waste of advertising dollars and my time. TWO THUMBS DOWN!!!
I'm a first time user (reason for the middle score) so far ad creation was
smooth I'll come back after ad runs and update my rating and finish this review UNIQUE USABLES
No idea how this app works, I've had the app for a week and I can't see my stats. Frustrating, Any help would be great.