Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient automation and AI features that optimize ads in real time. It's praised for its user-friendly interface, easy campaign setup, and valuable real-time analytics. Many appreciate its seamless integration and smooth operation. The support team is commended for their quick and helpful service. Merchants note it as a cost-effective solution that boosts revenue and reduces marketing costs.

August 6, 2018

Didn't work, contacted developer who said it would be fixed. Only way I could get it past page 2 of setting it up was with edge browser only. You also get charged a card transaction fee of 5%. And unlike most apps it does not go through your own adwords so you pay adscale upfront for your monthly budget!

Gift Moments
United Kingdom
8 days using the app
April 9, 2019

I've never seen an app like this.
Though my ads is yet to be approved but I believe this app is incredible.
I recommend this to not just shopify user but everyone.

Riel'sVentures
Nigeria
10 days using the app
February 19, 2019

I just started, but the set-up process was effortless. I will need to update once I can accurately make any conclusions regarding the overall effectiveness of the app.

TeflonDeals
United States
9 days using the app
November 23, 2020

Super easy setup. Hoping to see some solid growth with this app. Been searching for a solid cost-effective system to grow our sales

Venture Overland Company
United States
9 days using the app
March 19, 2019

I used this app to help me set up ads, I just started it today. So far it is really easy. Lets see how it performs.

Gypsy Plus
Canada
9 days using the app
April 8, 2019

Sign up has been easy and the concept seems good. I will update soon when I see how everything works !

Emmy Lu & Auggie
United States
About 7 hours using the app
August 12, 2020

I downloaded it to see if it was going to do much. I’ve had it for roughly a month and there’s been plenty of clicks, but no orders just yet. It is not mobile or app friendly, so if you don’t have a computer, I wouldn’t advise it. I’m gonna try to read more into how to use the app to get its full potential and determine if I need to keep it or not.

Honey & Fig Boutique
United States
8 days using the app
July 20, 2020

I used this app on my store and it was horrible experience so far from the past 4 days. 60 usd spent with 1.20 cpc!!!

All my regular manual cbo campaigns are doing fine and its not 1000% ROI it actually 0% ROI dude...

irepeller
United States
6 days using the app
AdScale replied July 20, 2020

We apologize that you feel this way. As we mentioned, getting a positive ROI is something that can take more time, your campaigns were running for only 4 days, and that's not enough for the campaigns to start to optimize and come out of the learning phase, and it doesn't matter if you run it with AdScale or by your own,

Moreover, we noticed your ads setup was not optimized and you choose only a few advertising channels, what's limited the option to optimize your advertising.

We'll be happy to help you set up everything and guide you through to optimize your campaigns and help you succeed.

February 13, 2019

Easy set up. Hopefully it'll deliver results. Minimal budget to start until I see results. Wish me luck

Spot The Trend
United States
7 days using the app
Edited August 31, 2021

I don't know how good or bad this App works. I am facing facebook integration issues and the person in support team doesn't seem to be bothered. I have been waiting for the revert from this support guy from last two hours. I had an existing FB Ad account which was not pulled by Adscale apparently and they created a new account for me. With this new account, I am facing challenge with adding my payment information, Facebook is not allowing to add any credit card information. Facebook support team asked to check with Adscale since they set up this new account for me. On reaching out to their support team, the person has put me hold from last two hours. Such a bad very first customer service experience.
Below is the chat with the support guy. pasting it here since attaching screenshot is not an option here.
"great, now it will appear in the dropdown
are you with me?
is the problem fixed
O
?
let me check
no.. still not able to add credit card
even same problem with editing business details
are you there?
???
this is too much of turn around required to answer a query
let me know if you are not able to resolve it
instead of making me wait for hours
you seem to be least bothered to reply"

India Ethnic Wear
India
5 days using the app
AdScale replied September 8, 2021

Hi,
During the onboarding process you had the option to select the existing accounts or create a new one. I guess a new one was selected and this is what was created. In any case we can switch over to your existing account if you like.
About support - an agent was on the chat with you and let you know we are looking into switching over you account but when they returned some minutes later you were not on the call anymore.

Support has contacted you several times to complete the onboarding to your requested account.
Please answer them so you can properly evaluate the app and not get the wrong impression.