Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversions, reporting up to 1000% ROAS. It allows efficient management of both Facebook and Google ads through a user-friendly interface. The AI-driven automation and real-time analytics help in making informed decisions and reduce manual ad management. Its seamless integration into existing workflows and responsive customer support, often mentioning team members by name, are also highly praised.
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Stay out as far as you can, do not install this app.
I've been quite happy finding this app, however my happiness ended very quickly. Basically no support - i've sent 3 reports to support within the last 7 days, I've recieved 1 reply with template pasted that did not even depict my issue. My technical issue has not been resolved (after activating trial period pop-up with trial period offer started to show up on every page completely paralizyng its functionality). The worst however was their eagerness in spending my money - I've managed to partially create a campaign (could not finish due to tech issue) and AdScale started running my partially created campaign. The problem was that I did not pick target location - they run my Poland-targeted product ads all over the world.
Terrible service, app itself has its potential but with such "automated" approach or just plain laziness of your support I DO NOT RECOMMEND THIS SERVICE TO ANYONE.
We sincerely apologize for the experience you had with the app.
However, we would like to clarify a few matters that you mentioned in the review and apparently are misunderstood.
1. You chose the target location for your ads during the installation process of the app. Your ads were targeted solely to Poland.
2. Your ads on AdScale spent less than $2 from the time you installed until you removed the app.
3. We see your first support inquiry that was sent during the office working days received a response within less than 12 hours (Inquiry: Jul 31 - 11:34PM, Response: Aug 1, 10:00 AM)
Please note that like many other apps and services our support is not responsive during the weekend.
Nevertheless, we would be happy to contact and assist you with any technical or on-boarding matters regarding the app.
Fácil de instalar, he puesto el mínimo gasto para empezar. vamos a ver si funciona!
Parece una herramienta potente
The Adscale team has been awesome in helping resolve issues and setting up the app. The set up is easy and you can get started quickly.
I just signed up for the app, to bring in sales . Hopefully this works and I won’t regret it........
I am sure this is a great app, however... within 2 days of having the app my facebook ad account was disabled for 'unusual activity' on my account. I'm sure there are better apps, as I have used similar ones in the past and have never had this issue.
Verry bed experience, till add campighn is setting, just Google search take all budget, even that all others were in revew. CPC was 1.75$, which is insane
Dear Marlena, you just connected 2 days ago. Your store has 0 past orders, it takes time to bring customers to new stores. Furthermore, you have a budget of $5 per day and you are targeting 5 countries. Please answer our email and we will help you to set up the system correctly.
I just signed up for AdScale today. So far, it seems like an easy transition. I will keep you updated and let you know how it goes.
Had an Adscale Rep take the time to call me on a Sunday to apologize for what happened with our Ads... We did discuss that we may take another chance with Adscale at a later date... It was very professional of them to call me to try & work things out...
doesnt worked well. customer ervice doesnt reply after 5h ( suppose to be 10 min....) no coupon as advertised well bye bye
I sincerely apologize for the inconvenience. If you experienced difficulties setting up the app we will be happy to assist you. Please note that the $75 Google Ads Coupon is credited to your account once you complete the AdScale installation.
I use this app to help me simplify and boost my campaigns all in one place works great. I recommend this to anyone with an e-commerce store!!