Reviews (73)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 8, 2021

A great app to help our customers reorder their previously purchased products. We really like the customizable functionality of the app, something lacking from many other Shopify apps.
We had an issue with the compare at price and tech was active and attentive in addressing our issue and identifying the solution.

Kootenay Co-op
Canada
Over 1 year using the app
Identixweb Limited replied June 9, 2021

Hey Jesse!!!!!!!!!👋👋 Really appreciate that you took time to write the such detailed feedback....🤗 🙏🙌 Thank you very much for your valuable review.... 🤭🤭🤩

April 18, 2020

Excellent app and well worth its cost - makes the customer checkout process so simple for repeat orders!

Campus&Co Nathalia
Australia
Over 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

November 3, 2021

recommended very helpful technical team , sort out my installation issue quick so far, app works well

SKYLINE mobile accessories wholesale
Australia
Over 1 year using the app
Identixweb Limited replied November 10, 2021

Thank you very much for the review, my dear!! We are grateful for your words...🙏🙏

October 29, 2020

Great customer support! 100% Trustworthy. The app was not showing on our store so we wrote to them on the live chat and they answered inmediately and solved our problem.

La Zesta
Spain
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

October 9, 2020

Works really well to allow customers to place repeat baskets or even just to remind customer of items they may have forgotten on their regular order. Support is good as well if you need help integrating it.

Real-Local
United Kingdom
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

December 13, 2019

5* review from us! We had an implementation issue where our developers hadn't correctly installed the app. I had a chat with the guys from advance reorder and he installed it correctly, got it set up for me and was generally a nice person to have help me!
Thankyou so much for your help and support. Getting it done so quickly was amazing!

Red Hot Vaping
United Kingdom
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! It was our pleasure to help you out with your queries!

Edited July 6, 2023

Wow Super fast customer service and it looks awesome on the account page. I struggled to install the app and they had it done in mins. Highly recommend They made some adjustment and wow really works great. One week later and need help with a new theme and they where on it

Huckle Bee Farms LLC
United States
About 1 year using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the fantastic review! 🥰😍
We're thrilled to hear that our customer service provided super fast support and that the app looks awesome on your account page. We ...

June 28, 2024

So far this app has been great. The support team was very help. i do not know how to insert code and the team was able to schedule a session and install it remotely on my behalf. We are very excited to share this app with our customers.

Tenderwild Farm
United States
5 months using the app
Identixweb Limited replied July 2, 2024

Thank you for your feedback! We're thrilled that you've had a great experience with our app and support team. We're always here to help, whether it's through remote ...

July 27, 2020

This App is fantastic for stores with customers coming back on a regular basis for replenishments. Its a functionality that no other App offers as far as we know. As we have a custom theme, one function didn't automatically set up as we added the App to our website - the Support Team immediately helped us with our issue and resolved it in no time!

SA.AL&CO
Austria
12 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

September 5, 2018

Feature-rich and indeed a very useful app. Above all, an excellent team support. Thank you!

Watanutaugusta
United States
11 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.