Reviews (73)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 12, 2021

This app has helped our company received reorders from our VIP customers. And, their Customer Service is the best I've experienced! Thank you so much!

Denik
United States
Over 2 years using the app
Identixweb Limited replied October 15, 2021

Thank you so much for your valuable feedback and for your kind words!! 🙌🏻😊

March 8, 2022

Really great app. Easy to setup and works perfectly. Support is fast and effective. Highly recommend the app for any store.

Prime Cuts Butchery, Deli & Bistro
Kenya
Over 2 years using the app
Identixweb Limited replied May 4, 2022

Thank you so much for your amazing review! The support team is always available to help you...

October 7, 2019

It does what's promise. Also they have an awesome support. This app is the real deal if you are looking to improve purchasing experience for your returning customers.

Meat House Panama
Panama
Almost 2 years using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

June 8, 2021

A great app to help our customers reorder their previously purchased products. We really like the customizable functionality of the app, something lacking from many other Shopify apps.
We had an issue with the compare at price and tech was active and attentive in addressing our issue and identifying the solution.

Kootenay Co-op
Canada
Over 1 year using the app
Identixweb Limited replied June 9, 2021

Hey Jesse!!!!!!!!!👋👋 Really appreciate that you took time to write the such detailed feedback....🤗 🙏🙌 Thank you very much for your valuable review.... 🤭🤭🤩

April 18, 2020

Excellent app and well worth its cost - makes the customer checkout process so simple for repeat orders!

Campus&Co Nathalia
Australia
Over 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

November 3, 2021

recommended very helpful technical team , sort out my installation issue quick so far, app works well

SKYLINE mobile accessories wholesale
Australia
Over 1 year using the app
Identixweb Limited replied November 10, 2021

Thank you very much for the review, my dear!! We are grateful for your words...🙏🙏

October 29, 2020

Great customer support! 100% Trustworthy. The app was not showing on our store so we wrote to them on the live chat and they answered inmediately and solved our problem.

La Zesta
Spain
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

October 9, 2020

Works really well to allow customers to place repeat baskets or even just to remind customer of items they may have forgotten on their regular order. Support is good as well if you need help integrating it.

Real-Local
United Kingdom
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

December 13, 2019

5* review from us! We had an implementation issue where our developers hadn't correctly installed the app. I had a chat with the guys from advance reorder and he installed it correctly, got it set up for me and was generally a nice person to have help me!
Thankyou so much for your help and support. Getting it done so quickly was amazing!

Red Hot Vaping
United Kingdom
About 1 year using the app
Identixweb Limited replied April 2, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! It was our pleasure to help you out with your queries!

Edited July 6, 2023

Wow Super fast customer service and it looks awesome on the account page. I struggled to install the app and they had it done in mins. Highly recommend They made some adjustment and wow really works great. One week later and need help with a new theme and they where on it

Huckle Bee Farms LLC
United States
About 1 year using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the fantastic review! 🥰😍
We're thrilled to hear that our customer service provided super fast support and that the app looks awesome on your account page. We're glad we could assist you quickly with the installation, and the adjustments made have resulted in a great working experience. 🎊🎊
We appreciate your recommendation and are here to help whenever you need us! 👏🏻🙌🏻