HUGE BUG in app. The customer can easily play a trick and not pay any additional COD charges which are configured in this extension. While selecting Shipping, if someone selects Standard free shipping and later on the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders.
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
As mentioned by many - "while selecting shipping, if someone selects Standard free shipping and later on the in the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders." Is a fix planned for this ?
2 ratings because it charges transaction fees for COD (Business already pay huge fees for COD delivery & returns)!! and a major bug is pending since a long time
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
The App is good ..
But Beware.. IT IS NOT FREE.. there is no mention of any fees .. on the app page... There is a Transaction Fee charged on each and every COD order..
irrespective of the order being competed or NOT.. I am sure everyone understands that COD orders are Risky orders and about 20 to 30% of the orders are not paid for by the customers.. as they change their mind..
But We will have to pay the transaction fee to shopify .. irrespective of it..
Hello, when this become available in the Philippines? I really wanted to have this kind of app on my store. Please make it possible.. Thank you
I have had a very good experience with this app.
It is almost perfect.
Requires one feature, Select certain collections to allow COD option or exclude certain collections from COD.
Customers don't have time to read the fine print, nor the time to go back & correct their mistake in choosing ..... so while selecting Shipping, if someone selects Standard free shipping and later on the payment page, he selects COD and tries to places an order he is shown that the shipping method is wrong. Not all customers are smart to realise go back & correct their mistake , thinking that the website not made properly leading to loss in revenue.
The alternate solution that would work best for most would be no seperate shipping charges (as it consumer more time of customer & causes errors as explained above), just one flat rate "x" or "a%" (whichever value of x or a is lower ) to be charged on orders below order value "y" to be added in Advanced COD which would not add any more shipping options in my checkout & instead just show on the payment tab of COD that an "Additional Rs x would be charged" if order value is less than the order value "y".
the English web can run???............plx
HUGE BUG in app. The customer can easily play a trick and not pay any additional COD charges which are configured in this extension. While selecting Shipping, if someone selects Standard free shipping and later on the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders.
Please fix it ASAP.
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
Must have in India. Works as it should.
Big BUG in app. The customer can easily play a trick and not pay any additional COD charges which are configured in this extension. While selecting Shipping, if someone selects Standard free shipping and later on the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders.
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi