Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility and ease in creating custom fields, particularly for sub-collections and editing fields in other apps without coding. It's ideal for complex CMS items and stores needing additional features like up-sells/related products. The app also provides import/export capabilities and the option to add extra product variants. Merchants commend the customer service for its quick response and cooperation with developers, enhancing website customization, product management, and site functionality.

Edited March 7, 2023

very great help from the staff! thanks. they contact me and fix the problem I was facing. and everything is fine now.

United Kingdom
27 minutes using the app
ArenaCommerce replied March 4, 2023

The code you added to your website seems incorrect. Our support team has already made the necessary changes to your Liquid to accommodate your requirements, and any additional changes may cause unexpected issues on your website.

July 31, 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

United States
Over 2 years using the app
ArenaCommerce replied August 2, 2023

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

October 23, 2022

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Over 1 year using the app
ArenaCommerce replied October 23, 2022

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

February 22, 2023

By far the best metafield app. As a developper I was struggling to find a metafield app to make repeteable group of metafields for more flexibility. ACF does it perfectly. The only feature that can make it 100% perfect would be to add a richtext metafield type. Is it currently in development?

Over 1 year using the app
February 24, 2023

Works great. Creates sub collections without a problem. Very easy to use interface and you can add custom fields within minutes. Would recommend.

Products at great prices to fit your needs.
United States
14 days using the app
March 28, 2023

Awesome app. Must have for more complex CMS items. Need to take the remainder of this 100 character limit ok good now

Fusion Motorsports USA
United States
4 months using the app
October 23, 2022

Hi there,
we are facing the same issue, "app.advancedcustomfield.com refused to connect".
Hope you can fix it quickly.
once fixed I will change the review to 5 starts, as it's a great app

12 months using the app
ArenaCommerce replied October 23, 2022

It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience this may have caused you. Our technical team has already fixed the issue.
If you have other concerns or additional feedback, please don’t hesitate to contact our customer service team at support@arenacommerce.com

February 28, 2023


We were switching our theme and they were able to help all of our custom meta fields.


United States
8 months using the app
September 9, 2021

The app is fine however I am only writing this review so I stop getting the annoying review request every time I use the custom fields

Fobus Holster
United States
Over 2 years using the app
September 1, 2021


hatsutoki ONLINE STORE
Over 2 years using the app