Reviews (117)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization capabilities, enhancing both functionality and appearance of their online stores. It is especially useful for adding features like FAQs, PDF instructions, secondary titles, and video links to product listings. The app supports a wide range of custom fields and is capable of handling complex modifications. Its performance is noted for being reliable and robust, and the customer support team is praised for their quick and effective responses, adding significant value to merchant operations on Shopify.

July 2, 2024

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Healthspan Holistic
United States
Almost 3 years using the app
June 24, 2024

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great.

The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

MA9
United States
4 months using the app
September 23, 2024

Nice app

Buyers Club Pakistan
Pakistan
2 months using the app
Edited June 11, 2024

Terrible support.

We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url.
Reached out to support for over a week. They finally got back to resolve the issue.

Underground Lighting
United States
Over 3 years using the app
June 7, 2024

This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.

SkiTeck
United Arab Emirates
About 1 month using the app
Edited September 5, 2024

good

Diverse Emporium
India
17 days using the app
ArenaCommerce replied August 21, 2024

Thank you for taking the time to give us feedback. We're sorry to hear that our app didn't meet your needs. We'd love to learn more about your experience. Could you please share any specifics about what you didn't like or what we could improve? Your feedback is valuable to us as we strive to make our app better for everyone.

If you have any further questions or need any assistance, please don't hesitate to contact us at support@arenacommercom

Edited April 10, 2024

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

K A L I T A
United Kingdom
Almost 3 years using the app
February 2, 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
Australia
About 2 years using the app
Edited November 19, 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
France
Almost 2 years using the app
January 18, 2024

M'a permis de faire quelques modifications de champ méta. Gratuitement. Simple et pratique

Ludisphere
France
3 months using the app