Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of pre-orders and back-in-stock notifications, which boost sales and customer satisfaction. The partial payment feature is particularly valued for improving cash flow and reducing unpaid COD orders. It supports carts with items shipping after 30 days, aiding in conversion rates and upselling. The customizable pre-order messaging and seamless integration with e-commerce platforms are key benefits. Merchants appreciate the user-friendly dashboard and the responsive customer support team, including Vipin, Kawaljeet, and Ritika, for their assistance in resolving issues and customizing the app.

January 25, 2023

Big shout out to Vipin! This guy is an absolute dream to work with! I can highly recommend this Advanced PreOrder app.

I compared this app to 5 or 6 others in the Shopify App marketplace, and this one seemed to tick most of the boxes - so I gave it a go. It was excellent out of the box, but thanks to Vipin's great work the functionality has got better and better!

Product: 10/10
Service: 11/10

Keep up the awesome work, Vipin and team! :)

Andy
Red Candy Director

Red Candy
United Kingdom
7 days using the app
Shine Dezign Infonet replied January 25, 2023

Thank you so much for the amazing review!

Looking forward to great pre-order sales for your business.

Best Regards
Shine Dezign Infonet Team

September 5, 2019

First day of using this app. So far it has been great. I had a couple of issues setting it up but the support team jumped straight onto it with 30 minutes and had it fixed and running.

My Auto Garage
Australia
7 days using the app
Edited June 8, 2019

These guys are super amazing, really responsive on support and helping me- after installing a couple of apps this is 100% the best choice

Pebble & Leaf Ltd
United Kingdom
6 days using the app
Edited October 21, 2019

This pre-order app is very useful for partial payments and allow them to pay their remaining balance once your product are ready. The customer support is extremely reactive and friendly. I would recommend 100%.

FILLES A PAPA
Belgium
6 days using the app
Edited April 3, 2020

Full control over what products are available for pre-order, for what price (partial Pre-payment!), from what period, for how long, etc etc. Support is quick and good.
Only thing that could be improved is the speed of the pre-order-button on the site. It does not delay the loading of the rest of the site, but it just takes a bit more time to load the pre-order-button. Otherwise it would have gotten 5 stars for sure.

EDCO
Netherlands
4 months using the app
April 13, 2020

Outstanding customer service. Really, really fast response times. Unfortunately, this app wasn't really a perfect fit for my needs, so I didn't use many/most of the features, which is the only reason why I couldn't give it 5 stars. What features I did use worked as advertised and seemed solid as a rock. I eventually removed the app when a supply-chain change meant I no longer needed it. Customer support was just as amazing when removing the app as when installing it. I wouldn't hesitate to use other ShineDezign apps

GentleTent USA
United States
4 months using the app
May 18, 2020

The pre-order part works fine but your customers must check their account to pay the balance due when stock returns.There is not an auto email sent to customer to advise that inventory is ready and request balance be paid...we had to do it manually. Uninstalled.

Incuentro
United States
3 months using the app
March 9, 2022

A very effective app, I use it for pre-orders and receiving partial payments for products that are on the way to the warehouse.
Excellent customer service before and after purchase.

EXPPE
United States
3 days using the app
June 29, 2020

I installed this app and paid for the premium version with support. The only support option is to email within the app, and all I get is "email cannot be sent"

Super frustrating.

GILI Sports
United States
2 months using the app
October 22, 2019

Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?

B a r k w o o d
United States
About 2 months using the app