Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique partial payments feature on pre-orders, especially beneficial for US stores. It supports mixed carts, enhancing conversion and upselling, and is known for its user-friendly dashboard and easy integration with e-commerce platforms. The customer service is prompt and helpful. A standout feature is the partial cash on delivery option, reducing return-to-origin losses. Merchants find the app reliable, regularly updated with new features, and instrumental in boosting pre-order sales and customer experience.

July 8, 2022

They are super supportive! If you got stuck on a problem, you should ask them first instead of spending time to solve it by yourself. They give you easy-to- understand instruction within a day! Highly recommended app!

ALIITA JAPAN OFFICIAL
Japan
About 1 year using the app
May 27, 2022

App is doing exactly what we need it to. I had a few small questions about installing and configuring, and app support by Vipin was fast and excellent. Thank you!

Babos
United States
About 1 year using the app
Edited October 10, 2020

The support team is extremely responsive and was able to help with all our needs. The interface has improved a lot and you can customize a lot of options to tailor to your shop. Totally recommend the app

Nuclieus
Belgium
About 1 year using the app
September 5, 2022

I love this app it works really well for my store, which uses a partial pay approach for customers wanting to test my products. The team and SUPER helpful and always respond quickly. Highly recommend

KEEP IT SIMPLE SKIN
Australia
About 1 year using the app
September 1, 2021

Great app to help set up preorders in your online store. Also they have quick and amazing customer service when there are any glitches or technical issues they help you right away!

Chickadee Apparel
Canada
12 months using the app
February 4, 2022

Excellent App - Excellent customer Service! Thank you Vipin for your speedy help! Looking forward to using this app with my site!

Brutons Decorating
Canada
12 months using the app
September 5, 2019

I love this app! It is super easy to use and to customize for my theme. Their support team is awesome! I emailed to their support when I installed a new theme for my store and my "pre-order" buttons stopped showing up but I got an immediate response and they fixed the issue right away. Thank you, Vikas!

March VIII
United States
12 months using the app
Edited July 18, 2020

This is Excellent APP, very easy to use with many functions, and the customer service is VERY helpful and efficient, Superb !! Highly recommended!!

GREAT APP !!!

JaboeEuip
Taiwan
11 months using the app
September 23, 2022

User friendly but even when I got stuck ( user error 99% of the time ) Support is super quick and helpful. Have looked at other preorder apps and nothing compares. Solid year of use and rely heavily on it to operate our business at Mad Pinball.

Mad Pinball
United States
11 months using the app
May 28, 2021

Wow! This app was super easy to install and configure. The team at Shine Dezign was extremely responsive to our questions and helped us to get up in going in no time. And it's feature rich! I had no idea that it had a "Notify When Back in Stock" feature. We're just beginning to envision how the app can help us on many fronts. Thanks Shine Dezign!!

Barefoot Spas
United States
11 months using the app