Advanced PreOrder‑Partial Pay , 260 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    227
  • 5% of ratings are 4 stars
    14
  • 2% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    4
  • 4% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants appreciate this app for its unique partial payments feature on pre-orders, especially beneficial for US stores. It supports mixed carts, enhancing conversion and upselling, and is known for its user-friendly dashboard and easy integration with e-commerce platforms. The customer service is prompt and helpful. A standout feature is the partial cash on delivery option, reducing return-to-origin losses. Merchants find the app reliable, regularly updated with new features, and instrumental in boosting pre-order sales and customer experience.

Edited June 23, 2018

I installed this and it wasn't working. I asked the guy to help me and I gave him a collaborator account. He then discovered the problem and "fixed it" for me without asking me for confirmation or explaining the issue. He did this by uninstalling my pagebuilder (gempages), which completely broke my all product pages and filled them with java errors. I then asked him to undo what he did, and he didn't.

He should've just told me what the problem was so that I could talk with gempages to resolve the compatibility conflict, instead of uninstalling gempages WITHOUT A CONFIRMATION. I mean, who the hell does that? It's so unprofessional. We've lost sales over it and I'm still reinstalling and fixing all the pages.

Update: He worked with us to fix the issues.

Co Kan
United States
1 day using the app
Shine Dezign Infonet replied March 4, 2019

We had fixed all the issues from the client's site.

Edited August 4, 2020

I used this app to launch our new product. I tried the free version, but, it's not an actual trial, you have to upgrade to see the full app capability. Customer service was eager to help, but they were constrained by the apps capabilities for what we needed.

The #1 Thyroid Vitamin
United States
1 day using the app
September 26, 2020

The app leaves behind some code when uninstalling. It has some instructions within the app admin but I had to reinstall to find out how to uninstall it completely.

Sindy Collectors Club
United Kingdom
About 23 hours using the app
Shine Dezign Infonet replied October 19, 2020

Hello Sindy Collectors Club,

We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Our support is available 24/7, please email us anytime. We would more than happy to help you to getting that code removed.

Edited May 30, 2020

It's a nice support guy/team, but the app doesn't work. My intention was to use it for "coming soon" registration. I am specifically searching for a possibility that can send a now in-stock notification by email, not a "pre-order/pay-now" option. Though what I ran into with this app was unusable.

On the background it seeks contact with a .TK domain that is probably not reachable and that makes the app not do anything (even in production).

Consulted with support and they asked me to reinstall it again, with the effect that my 3 dial trial was over right away.

With support's help I got the "coming soon" email registration up and running, but then again, a few hours later, the app is not accessible again. Probably again due to loss of contact with the .TK domain.

Furthermore, the user interface could use come tweaking. This app is just not ready for selling (or at least the functionality I wanted).

So I uninstalled the app. I now paid for something I don't use.

So my advise to these guys. Get another back-office domain and release something more stable. Don't work with new clients on features that aren't finished. I can see effort is done, but it just doesn't work for me now.

ROODKAPJE.NU
Netherlands
About 8 hours using the app
1
1