Reviews (580)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizability, user-friendly interface, and top-notch customer service. It's ideal for managing complex product options and enhancing product listings, especially for stores with many product variations. The app is praised for its smooth performance, reasonable pricing, and its ability to boost sales and improve product option visuals. The support team is commended for their quick responses and readiness to add custom code for specific needs.

March 31, 2017

Easy to use product and great support with installation and basic customisation

Lowe Frequency Store
United Kingdom
15 days using the app
Edited February 21, 2020

This app is amazing and easy to use. The customer support can't get any be better, they help with everything I need and very fast.

Sissim Jewelry
Australia
14 days using the app
October 29, 2020

Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for

Limitless Plates: 3D + 4D Number Plate Specialists
United Kingdom
14 days using the app
June 28, 2019

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Mobilebeat
Australia
12 months using the app
November 30, 2021

The App is great but what really makes it stand out above the crowd is the extremely fast and efficient support. I was genuinely surprised at how quick my query was not only answered but also implemented for me. Highly recommend the App and Mageworx

Piano Covers Online Ltd
United Kingdom
14 days using the app
April 10, 2022

The team at Mageworx is great to work with! We can't thank them enough for the quick response to emails and their willingness to resolve any issues we had. And also explain the capabilities of the app in relation to what we have setup on our website. We look forward to continued use of the app and wish the team at Mageworx all the best!

Modish Outdoors
United States
13 days using the app
Edited July 14, 2020

Great customer support service. I had one issue in setting up my own customized product options. I just emailed them my issue in detail with screenshots. I got an instant reply from the team & they set up my customized options as i wanted. This thing kept me from trying another app. So changing my 2 stars to 5 stars. Thankyou and after my trial period im gonna keep my subscription with more peace of mind.

K EYE CO Online
Pakistan
13 days using the app
Mageworx replied July 15, 2020

Thank you for your review. We're happy we were able to help. Feel free to contact us should you have any questions in the future.

April 4, 2023

It was a great app, but I am looking for a quantity-based conditional logic so I've decided not to proceed, hoping to get this feature in the future.

George Thompson Diamond Co
United States
13 days using the app
May 5, 2022

This app is what I am looking for. Also, they have very kind support. They always help me with my concerns in the app and responded very quickly.

Lily & Co.
Philippines
13 days using the app
May 31, 2019

I used this app to help me reconfigure the layout of my products. The customer service is amazing! The only thing I wish they had is a step by step tutorial for the different variations in which the app is able to be utilised. I couldn't figure it out from the manual instruction alone, so I hired a tech to do it for me.

Saviland Beauty
United Kingdom
11 months using the app
Mageworx replied May 31, 2019

Thank you for your kind words! We are happy to receive your positive feedback. Currently, we are working on the next version of the app with a completely new introduction tutorial. Hope to meet your expectations soon.