APO Product Options, Variants

APO Product Options, Variants

Reviews (599)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization capabilities, including free-form text, complex variant management, and customizable inventory solutions. Features like conditional logic, product Q&As, and SKU options are particularly praised, along with a variety of display choices such as buttons, drop-downs, and checkboxes. The app is noted for its user-friendly interface and effective customization tools. Customer support is highlighted as quick, responsive, and helpful, particularly with app integration and storefront customization, enhancing merchant-customer interactions.

March 21, 2018

One of the worst app and worst support. Always some issues which affect sales directly.

Lashkaraa
United States
About 4 years using the app
May 19, 2017

Top notch app and great customer support. What more do you need!

Garage Doors Online
Australia
About 4 years using the app
October 29, 2016

Awesome app, great support! I love how the app works. Can't wait for the future updates!

Everyline Designs
Canada
About 4 years using the app
March 20, 2018

I have installed the Advanced Product Options app, and is awesome.

I had a few issues with the installation and setup but the support team (Vitali) was very helpful.

Higly recommended!

Pasteles Increibles
Mexico
About 4 years using the app
Edited July 20, 2020

It takes a lot of organization and time to effectively create a workflow for your custom options. Once its all together it really works well, BUT there are always hiccups in software and user interfaces that weren't designed to work together natively...

But the Advanced Product Options team's customer service is out of this world. They respond quickly and work on the backend to get any issue that I have fixed. I've had 3 or 4 issues in the last year and each one was taken care of by their team within 3-12 hours and all I had to do was write an email, give them access to the backend, and they've taken care of everything. I'll be a customer for the foreseeable future.

LAMBERTONES, LLC
United States
About 4 years using the app
Mageworx replied July 24, 2020

Hello,

We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Have a great day!

December 3, 2020

Advanced Product Options is an incredible app that our store uses to create product listings for Fireplaces, BBQs, and more! The people behind this app are incredibly helpful; I wish this quality of service was standard in the industry!

Chadwicks & Hacks
Canada
About 4 years using the app
April 28, 2022

Happy to find this app to allow more product options than what is natively available in Shopify. The customer support team is fantastic and a pleasure to work with. Thank you!

With Meaning
United States
Almost 4 years using the app
February 7, 2018

Support has been very good so far! It works fine and is easy to use.

Thuinsstore
Netherlands
Almost 4 years using the app
Edited May 14, 2022

very bad & non-effective customer service, you can't trust them and they will make you lose customers & money.

CARRON PARIS
France
Almost 4 years using the app
Mageworx replied November 6, 2020

Hello,

We’re sorry to hear of your less-than-satisfactory experience with the app and hope you will accept our sincerest apologies.

We do understand that the fact the app generates cloned product is a drawback of our app and that's why are working hard on its improvement.
The update itself is almost ready. But we should also develop a migration tool that will allow us to move all our existing clients to the new version.
The app will change a lot, it will have a new interface along with new features and new working principle.

We are sorry that the collection issue is crucial for you and you can't wait anymore.

In case of any questions please let us know.

November 24, 2023

Thanks so much for your help!

Lidia
Canada
Over 3 years using the app