Reviews (273)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.

December 18, 2018

Great shipping App. It had everything we needed. Their Customer Service is also excellent.

Beautify-Hair
United States
3 months using the app
January 23, 2019

Advanced Shipping Manager is the only app I would recommend of its kind. I have worked with them on more than 1 store and they have exceeded expectations every time. No matter what shipping challenge you may have, they will find a way to make it work for you. Looking forward to using more of their features in the future. Thanks guys!

Twelve South
United States
3 months using the app
November 12, 2019

We have used this company for many years for many different website solutions and they have never failed us, in fact, they have always exceeded our expectations!

RacingUSA
United States
3 months using the app
December 2, 2015

Great customer service and tech support. Burt has walked me through the entire process of setting up my shipping needs. Thanks

Paisanas
United States
3 months using the app
October 6, 2020

The Advanced Shipping Manager app has been amazing. And what's more amazing is their support. They are really fast to reply and extremely helpful. This has been one of the best support experiences I've had recently with any SaaS company.

H PPE Supply
United States
3 months using the app
April 5, 2022

I've been using this app for our e-commerce site for over 1 year.
The app is capable of customizing ground shipping & Ltl Shipping Rules to however, detailed you need it to be. There are many solutions for your business shipping needs. Best of all, is the support you get from ASM. Burt has been excellent in setting up the store and continuously works with an ownership mind and has helped me enormously. I highly recommend this app for your shipping app for customization shipping matrixes and knowing you have the support you need to help you understand the app and also someone who works with you in seeing it get executed.

Now Displays
United States
3 months using the app
August 14, 2017

Very helpful help and outstanding customer support. Burt in particular goes above and beyond to help out customers.. I remember he stayed beyond work hours on a Friday before a long weekend to help me out with a shipping solution. Must-have app if you want real-time carrier rates and on-call help.
(https://pantryperks.com)

Pantry Perks
United States
3 months using the app
August 10, 2021

The app looks a little intimidating at first but they will totally help you set everything up. This company literally has the best customer support out of any other app I have ever used. Burt is the man!! The app will pay for itself over and over. Glad I found them.

Discount Wholesalers Inc
United States
3 months using the app
January 17, 2023

Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions. We started using ASM with one site and then added it to our second site as well. The customer service is also fantastic. The team responds incredibly quickly and is great at helping us when needed.

EV Sportline - The Leader in Electric Vehicle Accessories
United States
3 months using the app
October 21, 2021

Awesome app! We have used Advanced Shipping Manager for years and it is robust solution to do any customization you need when it comes to shipping management. I don't know how they pull it off making such a complex system to support all the platforms, carriers rates, data customization. They even support dropshipping stock status!

Tallmenshoes.com
United States
2 months using the app