Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

December 21, 2021

Overall the app is great, support is super quick and insightful! Please add a few more email integrations in the essentials plan for small business.

Pilgrim Packs
Australia
Almost 2 years using the app
May 8, 2017

Really great app - it's really a requirement to have this app to run your store in order to give your customer a better experience. It also helps you build trust with them by showing a beautiful themed tracking page. A must have!

Insidemyluggage
Canada
Almost 2 years using the app
Edited March 24, 2023

Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!

Gorilla Bow
United States
Almost 2 years using the app
February 9, 2017

At Coffee Canopy, we use AfterShip to ensure that shipments that cannot be delivered are taken care of. It's amazing how much happier our customers are when we reach out to them letting them know their shipment couldn't be delivered instead of waiting for them to contact us.

Keep happy customers happy and use AfterShip!

The Coffee Canopy Team

Coffee Canopy
United States
Almost 2 years using the app
September 12, 2021

great customer services, fast response, very helpful. Enjoying the app, I am excited to use this for my new store.

Imperial Coffee Tables
United States
Almost 2 years using the app
September 19, 2021

Very useful app, thanks for help for activate app in my store.
Easy and quickly integration in my store.

Terra & Pastos
Spain
Almost 2 years using the app
April 30, 2022

Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!

Comfy Morning
Australia
Almost 2 years using the app
April 6, 2017

Where do I start? AfterShip has been great! Works seamlessly on my website. Now my customers can track their shipments in real-time. Whats great is that they come back to my website to track their shipment. It also builds trust with your customers. Another great feature is that its all free! You have the option to go on the paid plan anytime to send automatic email order notification updates. I have already recommended a couple of friends to AfterShip. Support has also been very helpful. They helped me get set up what I couldn't do on my own and have responded to all my questions. I also love their app that you can download onto your phone. Overall, I highly recommend AfterShip.

Polishedfashions
United States
Almost 2 years using the app
February 21, 2014

The AfterShip is awesome. It only took a few minutes to get set up and the upgrade price for premium features did not break the bank. This is a must have app.

Sex Toy Pro Shop
United States
Almost 2 years using the app
December 15, 2021

Just starting to use the app, but it is very robust and has great documentation. Looking forward to managing all our order updates through the app.

Kitchly.com
United States
Almost 2 years using the app