Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 24, 2023

Great customer service from Animesh. Very helpful! I hopped on a call with him and he helped me solve my issue step by step.

AUTHENTIC GOTH
United Kingdom
11 months using the app
July 6, 2016

Excellent app ! Simple and effective

Biscloset
Bulgaria
11 months using the app
March 17, 2022

Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.

DiabeticTestStrips.org
United States
11 months using the app
May 19, 2021

Added the AfterShip app today and am really pleased. The support team were great. Quick to respond and help me through the process to ensure this was all done without any issues. Great overall experience.

Six Sided Cube
United Kingdom
11 months using the app
February 16, 2022

Ankush is a great guy! He helped me very well, was very pleasant talking to him, he is my new friend.

TechFramed
Netherlands
11 months using the app
February 26, 2022

Very good order tracking application, in fact the best I know today. Great customer service and very responsive. I recommend it.

CatLuxuries
France
11 months using the app
March 14, 2023

The app is easy to navigate. Helpful support team :) I highly recommend using AfterShip Order Tracking! You won't regret it :)

Miken Spectre
Lithuania
11 months using the app
May 24, 2021

I just started using the app and i needed help and they were able to quickly respond and help! Love that!

Phush Boutique
United States
11 months using the app
February 24, 2022

Really good app. Works well. exactly what we needed. Tech help very good too, instant reply to a question

Lurringo
South Africa
11 months using the app
November 15, 2021

I use this app to provide shipping, it is very helpful and convenient. Easy to use, customer support is fast!

TattoGo
Canada
11 months using the app