Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

June 28, 2016

The best tracking app to have. Gets the job done by keeping customers informed on shipping.

Styling Savvy
Australia
9 months using the app
March 2, 2014

Fantastic app. This will seriously reduce our customer service calls.

House of Choice
United Kingdom
9 months using the app
March 7, 2022

super appli je recommande !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

GQueen
France
9 months using the app
June 20, 2017

AfterShip has been excellent so far. It makes it very easy for my customers to track their order, without having to go to multiple sites to do so. Everything is one one single location and is displayed in a very easy to read format.

Super happy with their support too. Keep it up guys!

Raptorfidgetspinners
United Kingdom
9 months using the app
November 26, 2014

Easy to use, we installed auto-fetch function using google sheet to keep the shipment status of different orders. Even I have the tracking box in my store for customers to use. It helps customers and ourselves to follow the shipment status after ship and before customers received their products. Even more, it will send us in transit email copy as well. Highly recommended.

SimplyHill
United States
9 months using the app
December 2, 2021

support online est au top ! je recommande ! ils ont réagit rapidement à mes problèmes et m'ont permis de les résoudre très rapidement ! le support est en plusieurs langues dont le francais !

EASY-BABY
France
9 months using the app
December 11, 2021

Great app simple to use great customer support, definitely check them out. A little pricey as you get up there but worth it

Flaara Beauty
United States
9 months using the app
August 16, 2021

Was new to this app, had a few questions so i decided to contact the support. They got at me fast, helped me out quick and i was done with my setup in 20 minutes. Do recommend

Homescaped
Germany
9 months using the app
January 21, 2023

Ankit was quite helpful with setting up my account, we did a screen sharing google meet and he cleared all my queries

KashmKari
India
9 months using the app
March 7, 2022

This app is a life saver! I have lost nearly 10 accounts through refunds due customers' needs for real-time information about their orders. Aftership fulfills this need perfectly. Thanks guys.

Remote Practice Managers
United States
9 months using the app