Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

February 9, 2024

Harsh was most helpful agent, managed to help me very promptly with 2 issues that I had.
Thank you Harsh!

Geologie
United States
Over 4 years using the app
March 13, 2024

Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.

Komorebi Stationery
Japan
3 months using the app
Edited March 6, 2024

As a new user, I would like to mention to fast response and great assistance. I had a great call with Gravita and she helped me in all ways to solve my problems and questions.

I come back to say that after my first review, I continue to be satisfied with the support that is provided. Gravita helped me again many times to solve technical and logical problems. Continue this good work, it means a lot.

Chrysaw
Greece
About 2 months using the app
March 11, 2024

One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.

The Kiddo Depot
United States
15 days using the app
February 5, 2024

As soon as I downloaded the app I was awarded a free gift: 7 day extension added to your free trial service plan. I like this approach when starting business relations, plus there software is user friendly. I would recommend them to any and everyone!!!

Isamac Electronics
United States
About 2 months using the app
April 5, 2024

Amazing 5 stars from me! Saransh was super helpful!

Prime Coffee Suppliers
United Kingdom
10 months using the app
March 24, 2024

It worked really well and managed to help me out.

Pawprintdecor
China
About 1 year using the app
April 16, 2024

Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.

Craft Buddy
United Kingdom
Over 1 year using the app
April 18, 2024

awesome app and awesome assistance. they've just removed their branding for free. this is amazing. thank you so much. I recommend this app for sure.

NOATEKK Smartwatches
France
3 months using the app
April 6, 2024

Rajat was most helpful.

playhao - Toy Shop Singapore
Singapore
Over 10 years using the app