Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

October 4, 2017

Cool App, easy to install but I would LOVE to customize the color of the button to match my online store

Her Fashionairy
United States
5 months using the app
October 28, 2013

Sensational app. Does what it says on the box. Very useful.

Brydge Asia
United States
5 months using the app
February 14, 2014

No problems so far. Love the ability to auto-update customers.

Knotty Tie Co. | Custom Handmade Neckties
United States
5 months using the app
Edited May 13, 2020

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Shoptropolis
United States
5 months using the app
October 11, 2021

They are very good, i had an issue with the dns and domain and they helped me quickly and i could solve!

Flyne Store
Chile
5 months using the app
AfterShip & Automizely replied October 12, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

July 27, 2021

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Dimple Contacts (HK)
Australia
5 months using the app
AfterShip & Automizely replied July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

October 28, 2020

the support was great and fast also they tried to do their best to help me , I fully recommend after ship

VENSAZIA
Canada
5 months using the app
AfterShip & Automizely replied October 28, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

Edited April 23, 2019

Aftership is an essential app!! It eliminates a lot of confusion shipping in an international marketplace!

Gifts For Difficult Mothers
Canada
5 months using the app
January 17, 2017

It is easy to use and sync, but it's a little difficult to see all shipment information at once.

Jesses Specialty Snacks Gifts
United States
5 months using the app
October 22, 2013

For my first week with Aftership, everything is going great.
hope to continue...

Mutag USA LLC. This Website is of Codero Online Shops Ltd.
United States
5 months using the app