Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features, including real-time tracking and instant notifications. It integrates smoothly with Shopify, offering valuable insights to optimize shipping strategies. Merchants appreciate the unified dashboard for all shipments and live order tracking. The customer support team is often praised for their promptness and expertise. The app's excellent integration with other apps is also noted, making it a crucial tool for e-commerce.

December 27, 2022

Ankit was very professional in assisting me with anything I need help with so I would highly recommend

Shopping Be Cart
France
5 months using the app
November 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

East Hills Casuals
United States
5 months using the app
March 5, 2014

Very cool app! Easy to install, use and interpret delivery data off. The free integrated online tracking function is also a 'winner' for customer service + time saving...and the notification side; well that just makes order delivery that much easier!

ComfySAK
South Africa
5 months using the app
August 12, 2021

I've been using this app for a few years and it's brilliant. Its the only app I've found that really does do the Customer Service stuff for you. No more 'wheres my order' emails!! I suspended my store for a while and removed the app. I've recently re-started the store and am bombarded with emails again! I just remembered why and have re-added the app and its now even better! I would highly reccomend this app to anyone shipping orders!

thebrollystore.com
United Kingdom
5 months using the app
November 19, 2022

Sehr Freundlicher und Schneller Support.
Ich bin sehr Zufrieden und bin froh diesen Anbieter für mich entdeckt zu haben :)

ExklusiveDeals
Germany
5 months using the app
May 18, 2021

The app is user-friendly. And it has a very good dedicated support team. The support person, Sonali, was knowledgeable in her field and was able to give a quick resolution. She was able to understand what I'm asking for. Appreciate the overall app design and support team. Would definitely recommend it!

Trendy Crab
United States
5 months using the app
February 5, 2017

Can't really say too much as only been using for a few days but for a free app this seems to be the balls. Just the fact that you can add a personal tracking page to your website is huge. I'm sure it's going to be a blessing going forward.

Mythic Merch
United Kingdom
5 months using the app
April 17, 2023

Aftership is quite easy to use! Especially with thelp of the support team! They are there to help you and assist you! I spoke with Animesh and he was very helpful throughout my experience with the app and the integration of it in my store!

Shapelands
Mexico
5 months using the app
May 15, 2024

The customer service team is wonderful and incredibly responsive. I had some questions about the app's capabilities when it comes to larger volumes of orders, and they addressed all my concerns comprehensively. I now use AfterShip Tracking with confidence knowing that I can count on their proactive support.

MADE WOMEN BEAUTY & HAIR CARE
United States
May 15, 2024

Top Support! Rajat hat mir schnell und unkompliziert geholfen meine Fragen zu beantworten. AfterShip ein muss für Onlineshop betreiber.

Moonlight Switzerland
Switzerland