Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

February 14, 2022

Great app, great support. Helped me a lot and a great price as well. Thank you very much. Recommended

Dripella
Ireland
5 months using the app
Edited February 24, 2017

Had some pb with app and support crew before, but now they do their job well! We have a conversation and now everything seems ok. But it was the good experience - I've tried to find an alternative but can not. In this app presented all necessary functions to track orders, keeps your customers updated and track your orders by yourself via useful dashboard instead of looking every order manually. Recommended!

Dee Trade
Thailand
Almost 8 years using the app
August 2, 2016

perfect just what we needed keep up the good work

Swabkk
United Kingdom
5 months using the app
July 21, 2017

Awesome app. Great way to track all your shipments in one location especially if you use a wide variety of carriers

Mens G S Supply
United States
5 months using the app
June 5, 2017

Excellent app! Must have. Interface is very easy to use and I'm glad I got this app.

Dapper Luks
United States
5 months using the app
May 17, 2021

Great tracking app to increase customer's satisfaction on website, and the support is very helpful!

Lumiwheel
France
5 months using the app
October 22, 2016

Nice and easy set up. Tracking button looks very neat on my page. Thank you!

Zeffyre
Thailand
5 months using the app
December 2, 2021

I was completely clueless when I installed Aftership. I joined a chat and my representative was able to quickly help me through it and get it working despite my learning curve. It turned out to be pretty easy afterall! I recommend it!

FFCCDSLSTORE
United States
5 months using the app
November 21, 2023

Priya helped me. Her assistance was fast and efficient. Thank you Priya!

The Happy Camper
United States
5 months using the app
April 2, 2017

This is a great tracking app. Easy to install.

Cleansora
Canada
5 months using the app