Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 8, 2014

AfterShip makes the process of updating customers completely seemless and is a huge timesaver for smaller e-commerce store owners. Thanks so much to the team :)

TTankle
South Africa
6 days using the app
August 4, 2021

Intuitive application and very efficient support.
The possibility of customization is very pleasant.

praticool.com
France
6 months using the app
AfterShip replied August 4, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish Kumar
Team AfterShip

August 3, 2017

Awesome app! Works great and easy to set up, can't go wrong with the price! It makes it very simple for you and your customers to easily track their orders. Would definitely recommend

Obscure Reality
United States
6 months using the app
November 6, 2022

sehr gute App sehr einfach zu integrieren - alles was man braucht und guter Service der 24h verfügbar ist

Primal Harvest
Germany
6 months using the app
May 23, 2021

great app, great support, easy to use, i use this on all the stores i have available and its easily the best and most essential option

TrendsCove
United States
6 months using the app
Edited May 19, 2020

THE APP IS SO G0OD BUT i cannot fix only one couriers which is china ems epacket please help me with it

uniquelebal
India
6 months using the app
AfterShip replied May 21, 2020

Thanks for the review, can you please respond to the email sent. We'll check and fix.

November 26, 2021

très bonne application, très utile et support en ligne compétant et réactif. je recommande fortement

lightdecoled
France
6 months using the app
March 22, 2024

Bon service client je recommande fortement !

Dehouse
France
4 months using the app
April 8, 2021

Great app with very helpful customer service........................................................

Brushelli
Australia
6 months using the app
April 18, 2023

Ankit was very helpful and reliable with all my enquires. My problem was solved very quickly and efficiently

New Wave Trend
Australia
6 months using the app