Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
We love Aftership- not just because its easy to use- but because it finally completes the order cycle. Thank you! lecity.org
Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now
Good customer service.........................................................................................................................................................................................................................
fast and friendly support, highly recommend everyone to use this app, the support staff are very enthusiastic when helping support, everything is resolved within 5-10p, amazing!
AfterShip is perfect in many regards but specifically for prevention of lost deliveries. By having a heads up from AfterShip and working proactively with customers, we saved so many hours. Highly recommended.
I am very happy about this app
THE BEST SHIPPING APP SO FAR !
WE LOVE IT !
Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere.
My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information.
Overall, I am pretty satisfied and support is quick to respond.
Great app. Helps save time when customers ask where the delivery is. Thank you.
Simple, rapide, efficaces