Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 5, 2022

Quiet easy to use for new users, set up was fast too. customer support was fast and efficient. all issues solved and even emailed.

DealtaDealdesigns
Australia
4 months using the app
August 10, 2021

Nice app with kind support. The Order pages look really professional and make your store look like an established retailer.

app-ons.com
Netherlands
4 months using the app
October 1, 2022

Started using AfterShip before 2 days and I really like the uncomplicated design of the website. The customer support is great as well, they are very responsive and quick!

Thumberio
Cyprus
4 months using the app
January 13, 2023

They are efficient and their free plan is good for beginners, I highly recommend you use it, soon I will be upgrading my plans, note 10

Beleza Feminina
Brazil
4 months using the app
May 20, 2021

A must have for your store! Streamlines the ability for your customers to check their order delivery status through numerous courier services.

Proximus Cares LLC
United States
4 months using the app
October 7, 2013

Fantastic app, the graphic chart shows you exactly how many parcels are on the road longer than promised to your customer and gives you control over the performance of your courier.

Customer service is excellent.

Stefan Hoeckenreiner, www.allaboutpods.ie
(compatible coffee pods for Nespresso machines)

AllAboutPods
Ireland
Almost 6 years using the app
October 31, 2023

Great customer service

GlowPebble
United States
4 months using the app
October 3, 2021

A big thanks to Himanshu for his help in setting my tracking numbers up so it can show the correct information, fast response and very helpful. Well recommended!

Jewellery Nest
United Kingdom
4 months using the app
August 17, 2021

Very useful application, very intuitive and user-friendly. Saves a lot of time in customer support. I had some questions and the support team is very responsive. Many thanks.

Petit Menhir
Switzerland
4 months using the app
September 30, 2013

AfterShip is a must have App. Their customer service is excellent.

WellNorth Goods
Canada
4 months using the app