Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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Customer service is 5 stars. Somehow they fix any issue I did not understand.
I could not set up aftership without the prompt help of their service.
Great app so far, it has great features and staff is pretty cool. They respond quickly and cleared up my doubts.
I'm extremely frustrated with the "support" for this app. I've used over a year and when I went to check on an order only then did I notice that I was being forced to pick a monthly payment plan. Ok fine, I had a balance of $23.00 so I tried to pick their Essential plan. I got an error and it would not allow it stating that I had a credit balance. Okaayy...so I contact "support" and I'm told to ...
good app, thank app aftership...............................
I like that an agent reached out to me to assist. I use it to track and send confirmation to my customers.
Atención de lujo. Gracias fue muy rápido.
Totally seamless integration and most of all, works with the UK... This is a total must have for any Shopify store. We really can't big up this awesome app Amy more.
We've always wondered how and when our deliveries arrive; Aftership lets you know every step of the way!
The dashboard look completely designed with a beautiful interface to match meaning you want to check up on all your tracking ...
working well so far, sends out emails and ive been getting less inquiries
OMG Guys . . .so I was in a pickle and I had to reach out to the online customer service and they are amazing. They really do go above and beyond the call of duty. Shubham is the man and if you ever need assistance cross your fingers that you get him. Do you know he even reached out to a team member to make sure the information he was providing was accurate? Never Have I Ever . . . have you? Well ...
Great app! You can even create your own "track order" page on your Shopify site. Just google it and you will find instructions on how to do it.