Reviews (4,745)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

May 2, 2017

This app is great, easy to use and looks nice in my store. Helps a lot.

Tanya88
Canada
4 months using the app
June 23, 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
United States
4 months using the app
AfterShip replied June 23, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

December 2, 2021

harshva was very helpful. had some issue setting up store. we got on a screen sharing and he helped me resolve the issue on the spot. thank you!

Vege Label
United States
4 months using the app
February 3, 2016

I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.

Mebeingtrendy
United States
4 months using the app
Edited December 11, 2015

Great app that is easy to use and a must for every online store.

www.coolclothing.com

Cool Clothing Ny
United States
4 months using the app
July 9, 2023

The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.

EEL ELEC
United States
4 months using the app
June 29, 2014

Great app! Just what I was looking for my clients.

Biogents Hong Kong
Hong Kong SAR
4 months using the app
Edited October 19, 2014

AfterShip is a wonderful service that helps customers receive great feedback on there shipments , It works & looks great on my shop .
Its recommended for those who search for convenience & most importantly there customers .

Aelia Olive Oil
United States
4 months using the app
August 12, 2017

This is a time and headache saver. Highly recommended to anyone who is serious about running their drop shipping business.

Horse Ideas
United States
4 months using the app
February 28, 2014

Awesome application, easy to use and the best costumer support.

Believeit
Portugal
4 months using the app