Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 8, 2020

This company is an absolute disgrace. Never have we experienced such poor customer service in our professional life. We have orders stuck due to incorrect set up. This company will you hang your business out to dry. Please look at other apps this is by the far the worst tracking service on shopify! By a country mile!

Cali Tiger
Australia
Over 6 years using the app
AfterShip replied July 9, 2020

Thanks for your review, may I please request you to kindly reply to the email. We'll help fix any issue at your end.

April 26, 2017

Have boosted the overall experience of shopping at my website. Customers appreciate knowing where the product they've spent their hard earned money currently is.

Kingcoyote
United States
3 months using the app
April 26, 2017

Great app. Would definitely recommend it to a friend

Beauty Love Shop
United States
3 months using the app
January 26, 2022

Works really well. Has awesome themes that look professional with a good way to customize. Can recommend!

PearStrap
Germany
3 months using the app
Edited December 14, 2021

Très bon service concernant le Live Chat. Bonnes explications pour m'aider à vérifier le nom de domaine.

helloponchoo
France
3 months using the app
May 21, 2017

Great apps. Easy to use and best it is FREE

Amazingly Genius
Singapore
3 months using the app
March 15, 2022

The service was quick and efficient. Everything was done in a timely and professional manner. The app is amazing and stress free. You will be able to do everything at a fast pace and check for order updates and shipping whether it is for yourself or a business. Keep up the good work!

RSO LABEL
United States
3 months using the app
Edited May 8, 2021

The person was very helpful and solved my problem. Very professional services by the after ship team. All good

MOUNTAIN ROCKS
Australia
3 months using the app
December 10, 2020

The app is good but most features under paid. Customer service Manish was patient and knowledgeable.

STYLEUPK
Singapore
3 months using the app
April 4, 2021

Just start to use the App, the customer service is quick and good. Hope it keeps delivering. thanks.

everythingbamboo
Australia
3 months using the app