Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

September 2, 2019

AfterShip is doing an amazing job, but I can't upgrade my plan because I don't make any sales yet. when I make sale i'll come back to upgrade my plan.

LionXpoStore
United States
3 months using the app
October 19, 2017

Just trying it out. Let's see how it turns out and if it does what it says it does.

Maidinabox
India
3 months using the app
January 15, 2014

Great tool and flawless integration!!

lovesprings
Singapore
3 months using the app
April 26, 2020

remains to be seen. I still haven't managed to make the settings until the end, it takes time and it asks me to revive before. I can use certain options.
but it looks ok. remains to be seen

Buy2Free1.com
Austria
3 months using the app
November 20, 2013

just started ...

looks very easy to use ....

brands4all
Cyprus
3 months using the app
August 19, 2017

Support was helpful but not impressively fast. It is an extremely useful service, which although a little technical to get functional, is well worth the effort. Great product.

Jixu
New Zealand
3 months using the app
March 27, 2018

I find this app very interesting and supportive

Cheap Apple Com
Austria
3 months using the app
November 14, 2018

Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.

Orion Tech
United States
3 months using the app
Edited August 14, 2021

Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.

BunnyeBun™
Australia
3 months using the app
AfterShip & Automizely replied August 14, 2021

Thank you for sharing your valuable feedback.

We have gone through the chat transcripts and sent you an email to discuss this further.

Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

December 22, 2021

I think it's an awesome app. With the free starter pack you are able to test and evaluate the app extensively. A good app for any online store.

Lowwis
Belgium
3 months using the app
AfterShip & Automizely replied December 22, 2021

Thank you for your valuable feedback.

We are happy to know that you are happy with the customer service support
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com. We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Team AfterShip