AfterShip Order Tracking , 4,473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Priti was amazing! Perfect! Everything that I asked was explained to me. I'd say I'm in love with this customer support. Very quick, you notice that you are talking to a human and not a machine. Priti was very helpful and kind.
Saransh was fabulous as well. She helped me claiming a gift. Very efficient!
Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.
Overall a great app with great customer service and technical help if needed. Rajat was extremely helpful and solved my issues quickly and efficiently.
I have to say, I'm blown away by the quality of customer service provided by this app. They have a relaxed, cheerful tone while still being professional and knowledgeable. They make you feel almost like you're part of the team!
Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.
Very helpful customer service from Rajat! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again!
The agent provided me with exceptional support! Love Aftership
Great app, free option until you reach certain amount of sales, Priti helped with everything I needed.
Excellent service from the team (Nitin), they clarified all my doubts.
Excellent service!! Very quick response and very helpful staff. I highly recommend this app.