Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

November 24, 2015

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Titan Design Technology
Australia
1 day using the app
April 13, 2021

Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!

little luba
Canada
About 2 hours using the app
AfterShip & Automizely replied April 13, 2021

We apologize for the inconvenience, customer satisfaction is always the number one priority for us.

We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.

AfterShip Team

April 10, 2020

Very nice app, useful...............................................................................................................

DutchDiamond
Netherlands
40 minutes using the app
March 22, 2020

The app seems useful but didn't do it's job in my case. Tried tracking an USPS order but it didn't find anything, while the official website does. Uninstalled..

RelievedBody
Italy
13 minutes using the app
AfterShip & Automizely replied April 6, 2020

Hi user,
Please reply to the email sent to you.
We will try to help you with tracking the parcel and a demo to help settle you with the app.

April 4, 2017

I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.

Life Style Clothing
United States
4 minutes using the app