Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

March 27, 2024

Excellent service!! Very quick response and very helpful staff. I highly recommend this app.

G Collections
United Kingdom
4 months using the app
February 20, 2024

I have to say, I'm blown away by the quality of customer service provided by this app. They have a relaxed, cheerful tone while still being professional and knowledgeable. They make you feel almost like you're part of the team!

Kade Shop
Romania
13 days using the app
April 3, 2024

I had a great experience with support, particularly with Priti who was very helpful and responsive. Thank you very much!

UltiShine Towels
Poland
About 1 month using the app
February 25, 2024

Great app, free option until you reach certain amount of sales, Priti helped with everything I needed.

AGES OF ART
United Kingdom
5 days using the app
April 30, 2024

the app and customer support is very great, i had very nice experience with the process and the integration for my store

Coverner
India
11 days using the app
March 21, 2024

Rejat give me solutions to my questions and he is so kind!

Jormands
Colombia
Over 1 year using the app
April 18, 2024

Easy to use
Nice feature
Improve efficiency & save time
Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Jimi Brothers
United Kingdom
About 21 hours using the app
February 15, 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
United States
3 months using the app
April 2, 2024

Miss Garvita helped me solve my problem, thank you for the time she takes to help people like me, she is helpful.

Graceful Chic Boutique
United Kingdom
8 days using the app
April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

didadoo
Germany
About 24 hours using the app