Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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Our customers love being about to keep track of where their package is, it helps build the anticipation of the product arriving and improves their experience while at the same time cutting down on customer serve inquiries on the status of their order. No brainer, install it.
Smiley Face X 5! Hands down one of the best apps that actually works with an easy install. Proactive Support Team. If you do not have already, please get asap.
Great app! Their customer support answered me quickly and precisely. They cover Correios of Brazil and they are willing to accept integration with other courriers upon request. The system works on "install and forget" mode, but you can also edit the e-mails and monitor all your shipment status from the dashboard page.
We love this app, gives the customer more confidence about delivery and cuts down incoming phone calls.
Outstanding, This app works great without me having to do anything, Should really cut down on the annoying "Where's My order?" Calls, The support on this app is great very quick to respond to question , issues and requests.
I recommend this app. I tested and it worked properly to my orders. I got reply to my question quickly. Thank you.
A "wow" app. We sell on multiple marketplaces in addition to Shopify and our customer ratings have lately said things like "the best communication I ever had."
We all experience lost packages. They become costly when we have to overnight a replacement. Aftership catches problems and alerts you and (optionally) the customer.
One suggestion to make a great app even better -- when a shipment expires, or if there is no scan on a new order within a set period (1-2 days), maybe send a "watch list" to the store owner just as a heads up that there might be trouble ahead.
Can't say enough good things about this app and the service I received when I initially had questions.
Just installed this app a few days ago and so good, so far! I can't put into words how helpful it is to be able to view the shipping status of all our current orders, all at the same time. What a time-saver!!
It is currently the best tracking application for Shopify. We have tried many others, and we decided to use this for all our shipping.
Great. Now i just need to find my way to update tracking number quickly