Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 25, 2024

CoolComfort
Germany
8 days using the app
April 3, 2024

Happy Tails supply
United Kingdom
13 days using the app
March 27, 2024

GlossGods Cosmetics
Sweden
14 days using the app
February 21, 2024

Sebago.com
Italy
About 1 year using the app
AfterShip replied February 22, 2024

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

December 7, 2023

NEIWAI
United States
Over 1 year using the app
May 3, 2024

thekubshop
Canada
4 days using the app
June 12, 2024

DTC-EU
United States
About 5 hours using the app
February 4, 2024

AnimeGrip
Algeria
14 days using the app
May 9, 2024

Free 2 be
Norway
About 2 months using the app
AfterShip replied May 10, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 16, 2023

Elle Renee Home Fragrances
United States
About 1 year using the app