AfterShip Order Tracking & SMS

Order Lookup, Track Order Status, Tracking Page, Insurance

  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars
41 - 50 of 382 reviews

praticool.com

Intuitive application and very efficient support.
The possibility of customization is very pleasant.

Developer reply

August 4, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish Kumar
Team AfterShip

Bizvadi™

This application is very intuitive and the customer service very very available. Amish was very kind and helpful. My tracking page is much more professional.

Developer reply

July 29, 2021

Thank you for your valuable feedback.

We are pleased to know about your experience with our app and the support team. We will surely convey your kind words to "Amish".

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

Dimple Contacts (HK)

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Developer reply

July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

Seated Home

I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.

Developer reply

July 25, 2021

Thank you for your valuable feedback.

I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.

Regards,
Team AfterShip

Kolus Home

It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!

Developer reply

July 11, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

Noli-Fashion

I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.

Developer reply

July 8, 2021

Thank you for your valuable feedback.

I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip.

Please check your inbox, as you will be contacted via email shortly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you always experience the best customer support.

Regards,

Rupam Sarma Tamuli

Team AfterShip

Shampoohead

very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store

Developer reply

July 6, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you always experience the best customer support.

Regards,
Rupam
Team AfterShip

Urbane Home Goods

The customization allowed is much better than some of the competitors, although the price is higher as well.

Developer reply

July 4, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Neelima Aggarwal

Team AfterShip

Treasure Knot

Have just installed this app & seems great so far. Needed help & support was very quick and helpful.

Developer reply

July 1, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

VAUNZY

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

Developer reply

June 23, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip