Reviews (4,775)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Great App, easy setup. Look forward to providing some top-notch customer service with this.
This app is super easy to set up and customize! And customer support is very helpful and responsive
Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.
Great app, cuts down on the number of customer enquiries. Fantastic, thanks :-)
Customization on the tracking page wasn't updating. Shubham helped manually update the font. Thanks!
Great app! We use it everyday now, very easy to see which customers have failed delivery attempts and then reach out to them personally to make sure they go and pick up the package.
This really helps create more opportunities to contact and engage your customers.
A+++
Himanshu is best support ever. Very patient with the step by step guide for the set up . simply amazing.
The After Ship team was very responsive and willing to assist me. Thank you again for all your help .
Great Service, makes it so much easier....thank you
Simple to incorporate into site, has all the functionality we need. Good feedback from customers on the tracking. Would highly recommend.