Reviews (4,740)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

July 27, 2016

Great App! Helps me monitor my shipment to my customer!

Safarieyewearstore
Singapore
Over 3 years using the app
March 25, 2017

This works really well for the start up web store trying to seem fancy with automated emails for the shipping details. It's only ten cents per order and you never have to pay anything else monthly. That's definitely worth it for the functionality! Easy to set up too.

Bay Bridge Aquarium And Pet
United States
Over 3 years using the app
March 20, 2017

Good for our website. Thank you!!!

Alfa Heating Supply
United States
Over 3 years using the app
July 25, 2023

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

Chalk Of The Town®
Greece
About 3 years using the app
January 27, 2023

Overall useful for customers to track shipments. I had an issue with a carrier tracking link but Ankit was very helpful in helping me push for the issue to be resolved asap.

Cafuné
Hong Kong SAR
About 3 years using the app
Edited March 5, 2015

Wow! What an easy to use, helpful, useful, and site friendly App!

We're thrilled with the loads of features, and it basically installed itself. Both Edward and Andrew have been there all the way for the few minor questions we've had. Fast and to the point answers each time.

Thanks - Andrew & Edward >> Superior Support and Customer Service.

It feels like we've just hired a full warehouse crew and shipping department - for FREE.

Our order volume is very high at Spy-Tronix and we also promise our customers "discreet shipping." AfterShip delivers strongly at all levels - we couldn't be happier!

www.Spy-Tronix.com

Spy-Tronix Security Warehouse
United States
About 3 years using the app
February 27, 2017

Great app. Does exactly what is says it does and has made my life and http://icelandicstore.is business a lot easier !

Icelandicsweaters Is
Iceland
About 3 years using the app
April 12, 2021

Anurag helped me very well. I was amazed how fast everything went. An issue I was fighting with for 2 days only lasted for 10 minutes for him. I liked that he did this by sharing my screen, so that I had everything in my hands. His instructions are clear and will help you move forward quickly. I am very satisfied with Aftership. The admin panel is very similar to that of Shopify so it is very easy to use. The customer service is available 24/7 and super fast with answers.

ComfyKolf
Netherlands
About 3 years using the app
May 31, 2014

Love it. More to the point, so will my customers :)

Secrets Boutique
United States
About 3 years using the app
September 25, 2016

Delivery tracking is one of my primary customer service inquiries. AfterShip gives me a comprehensive status dashboard and, more importantly, gives my customers timely, user-friendly updates. Although there are other delivery tracking solutions, I don't think any of them are as useful or confidence-inspiring as AfterShip.

Distortion Brothers Guitar Shop
United States
About 3 years using the app