Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

November 24, 2017

100 orders tracking is just not enough. You might say we can't ask for more from a free plan but $10 for 101 orders is way too much in India.
Moreover, not all couriers are covered so many a times the wrong courier gets linked creating problems. Needs major work on the mobile app, can't do much with apart from getting notified.

Gottago In
India
Over 3 years using the app
September 14, 2023

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

T-BOO, LLC
United States
Over 3 years using the app
May 16, 2014

easy install, looks great, hope it runs well!

The Brothers Cut
New Zealand
About 1 month using the app
April 14, 2017

Great app !!!!
Easy to use and very usefull !!

Aristonbooks
Switzerland
Over 3 years using the app
March 20, 2021

Great service Thank you so much for your help......................................................

S&N-Tech gadgets
United States
Over 3 years using the app
April 18, 2017

This is a great app, I really like being able to consolidate all my shipping activities in one place.

Smartlock
United Kingdom
Over 3 years using the app
September 21, 2023

Ankit was amazing and he did more than I ask!!! I had a simple problem but he went in and did a 100% work over of our account to make sure everything was right and in working order! 11 out 10!!!

The Trailer Parts Outlet
United States
Over 3 years using the app
Edited April 10, 2024

Really good experience with Chaitanya. Helped solve issues.

AESTHEDEX
United States
Over 3 years using the app
February 15, 2017

Great product. Easy to install and seamlessly connected to our back end marketing system.

Oral I V
United States
Over 3 years using the app
February 17, 2023

The Technician Rahul provided me with excellent customer service and troubleshooting assistance. He was able to pinpoint my issue and resolve it very quickly. He also assisted me to get with getting set up for a demo to help my company understand all the other features of Aftership.
We like the AfterShip app and we are excited to learn more about its other features.

Simple Gymwear
United States
Over 3 years using the app