Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

July 7, 2019

Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.

The OLDNEW Generation
France
6 months using the app
April 11, 2020

lt was a little confusion to figure out had to google a lot of things. Hopefully it works now moving forward

Posh Doll Beauty
United States
6 months using the app
November 19, 2017

The code isn't showing properly on my site.

Let The Adventure Begin
New Zealand
6 months using the app
April 15, 2014

I still in testing, but integration was super easy... nice start.

cheesestudio
Portugal
6 months using the app
June 29, 2020

I can see how the app could be useful. But it isn't returning delivery dates for NZ Post - so is effectively only telling me half the information it could be.

J-Lube NZ
New Zealand
5 months using the app
June 20, 2018

GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.

Amityprice
United States
5 months using the app
Edited September 21, 2019

Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.

Boom Boom Gadgets France
United States
5 months using the app
May 19, 2021

I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.

Accessory Men Brand
United States
5 months using the app
AfterShip & Automizely replied May 19, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

October 5, 2017

still finding out if this app will work at all

Digikraze Com
United States
5 months using the app
October 18, 2017

its a nice app sometimes doesnt open and has gliches

Therealcapsulecorp
United States
5 months using the app