AfterShip Order Tracking , 4,497 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.
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Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.
As soon as I downloaded the app I was awarded a free gift: 7 day extension added to your free trial service plan. I like this approach when starting business relations, plus there software is user friendly. I would recommend them to any and everyone!!!
Priti was amazing! Perfect! Everything that I asked was explained to me. I'd say I'm in love with this customer support. Very quick, you notice that you are talking to a human and not a machine. Priti was very helpful and kind.
Saransh was fabulous as well. She helped me claiming a gift. Very efficient!
Overall a great app with great customer service and technical help if needed. Rajat was extremely helpful and solved my issues quickly and efficiently.
Very helpful customer service from Rajat! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again!
I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.
Thank you for taking the time to share your feedback with us.
We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.
We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.
If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.
Best regards,
Team AfterShip
My experience with this app is absolutely positive.thank you
The agent provided me with exceptional support! Love Aftership
Excellent service from the team (Nitin), they clarified all my doubts.
I have to say, I'm blown away by the quality of customer service provided by this app. They have a relaxed, cheerful tone while still being professional and knowledgeable. They make you feel almost like you're part of the team!