AfterShip Order Tracking

AfterShip Order Tracking

by AfterShip & Automizely

Shipment tracking solution for eCommerce businesses

3.8 of 5 stars(2073 reviews)

Branded tracking page

Bring your customers back after-sales. Show product recommendations and latest order status to impress and upsell customers.

Real-time update notifications

Auto-notify customers about the tracking update in real-time with a branded template. Save time to answer 'Where is my package?' queries.

Track All-in-one 

Track and trace all shipments across 700+ carriers worldwide in one place. Get the latest carrier updates automatically.


About AfterShip Order Tracking

AfterShip is a shipment tracking solution for eCommerce businesses to engage customers and boost sales with a branded tracking experience. Provide a better post-purchase experience - now with improved dashboard and shipment sorting features.

Keep your customers updated on the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.

Try the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point in time.

Engage Customers with a Branded Tracking Page

Build your own tracking page to include product recommendations, marketing banners, and Instagram image feeds to impress, engage, and upsell your customers with engaging sales deals. Get insights on the customer's shipping experience via ‘Customer reviews’ and establish more engagement with your customers.

You can also upload your logo and customize the color scheme to conform to your brand identity.

Eliminate Customer Frustration

Assure your customers that their order is on its way and provide them with an estimation of the delivery time and date to reduce customer anxiety.

Notify Customers Before They Ask

Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.

Send notifications from your email with customized content and a one-click tracking link. You can also configure the circumstances (in transit, out for delivery, failed attempt, exception, or delivered) a notification is sent.

Leverage this opportunity to send a personalized message to customers and turn them into loyal fans.

Monitor All Shipments in One Go

Track and check delivery status in one place to take remedial actions immediately before upsetting a customer. Integrated with 700+ carriers worldwide, including UPS, DHL, USPS, China Post (ePacket), and China EMS, you can have complete visibility of all shipments statuses.

Reduce Customer Inquiries & Complaints

Reduce customer inquiries on order status by allowing customers to track order status by order number and email or tracking number at anytime.

Find shipments Easily

Search and filter shipments by delivery status, carrier, customer email, and other parameters and resolve delivery incidents faster.

Improve SEO Ranking & Site Traffic

Replace the carrier’s tracking link with our auto-generated link to drive traffic to your site instead of the carrier’s site. Improve SEO and increase organic search.

Track Shipments on the Go

Allow your customers to monitor and track their orders in one place across 700+ couriers on their mobile phones to grow brand trust with AfterShip Android and iOS tracking apps.

Integrates with

  • Klaviyo,
  • Loox,
  • Shipstation

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Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

50 shipments per month, branded tracking page, order lookup widget, support USPS, UPS, DHL & 700+ carriers.

3.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    73% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    8% of ratings are 1 stars

Most recent reviews

EcoFans®

Great support team provide 24 x 7 services. They offer very detail explanation on technical issues. Easy to work with!

OPTARISE

DO NOT USE THIS APP! It's like going through hell to get our account deleted. It is taking now over 4 weeks to delete our account and the only thing they can do is to say sorry for the inconvienience caused. HOW DIFFICULT IS IT TO SIMPLY CLOSE OUR ACCOUNT AND DELETE ALL OUR CUSTOMERS DATA??? Seriously you should think twice before getting this app. Surely not GDPR compliant.

Developer reply

January 22, 2021

We sincerely apologize for the inconvenience caused. We are GDPR compliant.
There was an issue with your account related to billing and the concerned team has fixed it now.

We have sent you instructions for account deletion on your registered email. Please follow the Instruction and your account will be deleted.

Please contact us at support@aftership.com in case of any queries. (24X7)

Kind regards,
Mudit

Jimmy & Cherry

good app, love using it, and even better is their customer support. They are the really helpful and quick reply.