App didn't work in the first theme we used. Tried putting it on the side cart and it wouldn't work (they installed). We used a different theme to try and get this to work and they wouldn't even attempt to install it for us. They said it wouldn't work on this one without even trying. 0/2 themes we tried and it doesn't work? Not a good app and a waste of time.
Thanks for helping attempting to install the first time, but if your app doesn't work in an ajax cart, it doesn't work. 99% of themes on Shopify use this. Most people do not actually go to the cart page and checkout rendering this app completely useless.
Hope you find my message well.
Customer satisfaction is extremely important to me. I understand you have an issue with my app and I want to work with you to get it resolved asap.
Please give me 1 chance to work with you to clearly understand the needs and with my Sr. developer. I am sure I will be able to change your experience.
I request you to please check all my apps on Shopify and see all the reviews my app has. My customers are very happy with my app and customer service.
I understand issues arise and I want to assure you that I will do everything possible that can make you experience better.