Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy integration, user-friendly interface, and extensive customization. They value the automated review request feature, which enhances customer engagement and reportedly boosts sales. The app's ability to display customer reviews on product pages and compatibility with other Shopify apps are also appreciated. The standout feature is the community aspect, fostering informed decision-making. The support team is praised for their exceptional service. The app is free and allows for importing reviews from Amazon, a unique feature. Merchants also appreciate the review management tools and the ability to incorporate user-generated content into product pages.

April 4, 2024

Love this app. Had it for a few months and having reviews really helped create trust with my customers. I recently had a brief issue importing some reviews from amazon and the customer support team was able to help me out immediately. They also helped fixed how the reviews looked on my website. Best customer support experience I've ever had at any company. Special thanks to Tiana and Anivia who were the ones to get my issues sorted so fast!

tcha
United States
5 months using the app
February 22, 2024

I love this for my website as you can seamlessly set up reviews for your product page. I love the style of the review sections and the ability to send customers reminders to review your products. The customer service is exceptional as well. I needed some help on one of the review widgets and Emily was able to help me very quickly. She was able to do everything I asked for. I truly recommend this app to everyone and if you ever need support on something, you will receive great service!

The Fleurish
United States
5 months using the app
February 20, 2024

I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.

KAOSIX
United States
6 months using the app
April 7, 2024

Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!

Agily
Switzerland
6 months using the app
February 19, 2024

This is amazing app when you want to show review on your webpage. I am using this service for my shopify website and they do have great options to show reviews on website.

Best part is there support team, these guys are amazing . I remember working on few issues with Audrey and she helped me to resolve them She is expert. :)

Infiniity
Canada
5 months using the app
February 22, 2024

This is a really good app for product reviews. Many customization options, many display options and good customer support. Easy to set up and customize to match the theme of my website. Needed support with displaying rating on collection pages, Sunny from Avada helped to add it in less than 30 minutes without any issue. Highly recommend!!

Fatio General Trading
United Arab Emirates
3 months using the app
April 6, 2024

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

The M-ethod™ Aesthetics
United Kingdom
7 months using the app
April 7, 2024

Good app and good service, you get support 24/7 which is really good. Vietnamese-made, where y'all can find the best pho in the world. Big shout out to Hana and other team members for fast support.

CartBuzzed
United Kingdom
8 months using the app
April 7, 2024

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

Beauty In You Singapore
Singapore
3 months using the app
March 6, 2024

The app integration with my Shopify store was seamless. It effortlessly captures and displays customer reviews.

Now, let's talk about the exceptional support provided by Tiana and Anivia - The Tech. Tham I had questions regarding the app's functionalities and customization options, She were quick to respond and provided clear and helpful guidance.

Ailsas
United Kingdom
7 months using the app