Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,372)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving features and efficiency in managing customer reviews, noting that it boosts sales by building customer trust with authentic reviews. The app supports seamless integration and imports reviews from platforms like Amazon, enhancing store credibility. It offers a user-friendly interface with extensive customization options to match store themes, including review import capabilities, moderation tools, and various display options like review boxes and carousels. The app is praised for its smooth performance and professional website appearance. Customer support is highlighted as responsive and professional, with team members like Hana, Audrey, and Emily receiving special mention for their exceptional service and quick issue resolution.

October 11, 2024

Ironically I dont write many reviews, but this has got to be one of the best apps on Shopify for review management , you can easily use more than one review source seamlessly and thier product is very easy to use and fully customisable . Also their support is excellence after months of using the free plan problem free , Today i had a issue and Spoke with Hana in support, who was polite and extermley efficent. The issue was resolved in under 10 minutes if that. 5 stars from me

LUSH.4.U
United Kingdom
11 months using the app
Air Apps replied October 22, 2024

Hi LUSH.4.U,

Thanks so much for the great review! 😊 We're glad to hear that Air Reviews has been easy to use and customizable for you. It's awesome that Hana could help resolve your issue so quickly. Your 5-star rating means a lot to us!

We’re here whenever you need us!

Best regards,
The Air Reviews Team

October 23, 2024

The Air Product Reviews App & UGC is excellent! It’s incredibly easy to use and has significantly boosted the trust factor on my Shopify store. The customer support is outstanding—available instantly whenever I need help, which has made setup and troubleshooting a breeze. The app’s seamless integration for collecting and displaying reviews, along with user-generated content, has really helped engage our customers. Highly recommended for anyone looking to improve social proof and sales conversion!

Mad Monkey
India
8 months using the app
Air Apps replied November 8, 2024

Hi Mad Monkey,

Thank you for the amazing feedback! 🌟 We’re delighted to hear how the Air Product Reviews App & UGC has boosted trust and engagement on your store. It’s fantastic that our seamless integration and instant support have made your experience so smooth. Your recommendation means the world to us—thank you for choosing Air Reviews to enhance your social proof and conversions!

Best regards,
The Air Reviews Team

October 4, 2024

app on which I immediately had some difficulty due to my lack of knowledge. despite this, Jasmine from support helped me impeccably with screenshots of the work done and additional instructions to help me in the long term as well as solving the problem quickly and professionally

Druid Glow
Italy
12 months using the app
Air Apps replied October 22, 2024

Hi Druid Glow,

Thank you for sharing your experience! 😊 We’re glad Jasmine could step in to provide quick and professional help, along with the extra instructions and screenshots to make things easier for you in the long run. If you need any more support, we’re always here!

Best regards,
The Air Reviews Team

September 25, 2024

I’ve been incredibly impressed with Air Product Reviews! Their customer support team is hands-down one of the best I’ve worked with. Not only did they respond quickly to all my inquiries, but they also went above and beyond to customize the app to perfectly match my website’s theme. The process was smooth, fast, and professional. If you’re looking for a reliable review app with outstanding support and flexibility, I highly recommend giving Air Product Reviews a try!

Terralite
United States
11 months using the app
Air Apps replied October 3, 2024

Hi Terralite,

Thank you for the fantastic review! 🌟 We’re so glad to hear that you’ve had such a positive experience with our customer support and that the customization process went smoothly. It’s great to know the app fits your website perfectly. We truly appreciate your recommendation and are always here to help!

Best regards,
The Air Reviews Team

October 9, 2024

I could not speak more highly about AirReivews and in particular their customer service. I worked with Hana to fix a problem that had taken me a long time of trial and errors to try and rectify which i eventually realised i could not fix myself. I reached out to the customer service chat function and Hana responded to me instantly and had fixed the issue within 5 mins of our engagement! I could not speak more highly of the service and of Hana. Highly recommended.

Drink Free Co
Singapore
8 months using the app
Air Apps replied October 22, 2024

Hi Drink Free Co,

Thank you for the glowing feedback! 🌟 We’re thrilled that Hana could step in and resolve your issue so quickly after your own troubleshooting efforts. It’s great to know our support made such a positive impact. Your recommendation means a lot to us!

We’re here anytime you need help!

Best regards,
The Air Reviews Team

November 4, 2024

App is great. We had a slight issue with the review stars showing up when we updated our theme but Audrey and Toby got them put back for us in no time!

AO Coolers
United States
9 months using the app
Air Apps replied November 8, 2024

Hi AO Coolers,

Thank you for your feedback! 😊 We’re glad to hear you’re enjoying the app and that Audrey and Toby were able to quickly resolve the issue with your review stars after the theme update. If you ever need further assistance, we’re always here to help!

Best regards,
The Air Reviews Team

September 5, 2024

I’m not usually one to ask for help tbh but this time I’m glad i did! Audrey was soo helpful and she made the process for me very smooth as I was also busy so I’m definitely going to keep this app, it’s easier than I thought! And she customized my settings to make my reviews more visible for customers to engage and that’s important! Thank you thank you soo much I love it

ZionLuxe
United States
About 1 year using the app
Air Apps replied September 12, 2024

Thank you for your amazing review!

We’re delighted to hear that Audrey made your experience smooth and that you're pleased with the customization. It’s great to know that our app is making things easier for you. If you ever need more assistance or have any questions, just let us know. We’re here to help!

Best regards,
The AirApps Team

October 22, 2024

I had an amazing experience using this app! The features are user-friendly and everything runs smoothly, making it super convenient. A special shoutout to "Alyssa" for her outstanding service—she was incredibly helpful, patient, and made sure all my concerns were addressed. Thanks to her, my experience was top-notch! Highly recommend this app to anyone looking for reliable service and support.

The Unite Clothing
India
4 months using the app
Air Apps replied November 8, 2024

Hi The Unite Clothing,

Thank you for your fantastic feedback! 🌟 We’re so happy to hear that you’re enjoying the app and finding it user-friendly. A special thanks for highlighting Alyssa’s outstanding support—we’ll be sure to share your kind words with her! Your recommendation means a lot to us. If you need anything, we’re always here to help!

Best regards,
The Air Reviews Team

September 29, 2024

I’ve been using the Shopify Air Product Review app and it’s been great. It’s easy to use and makes collecting and displaying customer reviews simple. What I appreciate the most is their customer support—Emily was very quick to help when I had a question. If you’re looking for a good review app, I’d recommend giving this one a try.

Stitchery Zone
United Kingdom
5 months using the app
Air Apps replied October 3, 2024

Hi Stitchery Zone,

Thank you for the wonderful feedback! 😊 We’re thrilled to hear that you find the app easy to use for collecting and displaying reviews. Emily will be so happy to know she could assist you quickly. We appreciate your recommendation and are here to help anytime!

Best regards,
The Air Reviews Team

September 28, 2024

Dear Air Product Reviews Tech Support Team,

I'm writing to express my sincere gratitude for the exceptional assistance I received from your team members, Hana and Toby, in setting up my star rating and review box on my Shopify store.

Their expertise and patience were invaluable in helping me navigate the setup process and customize the features to perfectly suit my store's needs. Thanks to their guidance, I was able to quickly implement a user-friendly review system that has significantly enhanced my customers' shopping experience.

I'm particularly impressed with the ease of use of the Air Product Reviews app and the quality of customer support. Hana and Toby's knowledge and responsiveness were top-notch. I would highly recommend this app and your team to any Shopify merchant looking to improve their online store.

Thank you again for your excellent service!

Best regards,
Khizra
Choose Good

Choose Goods
Pakistan
About 2 months using the app
Air Apps replied October 3, 2024

Hi Khizra,

Thank you so much for taking the time to share your experience! 😊 We’re absolutely delighted to hear that Hana and Toby were able to provide the expert guidance and support you needed to get the star rating and review box set up just right for your store. Their dedication to helping merchants like you is something we’re really proud of, and we’re thrilled it made a positive impact on your setup process.

It’s wonderful to know that Air Product Reviews has not only been easy to use but has also enhanced your customers' shopping experience. Your recommendation means a lot to us, and we're excited to continue supporting your store as it grows.

Thanks again for choosing Air Reviews, and we’re always here if you need anything in the future!

Best regards,
The Air Reviews Team