AirReviews Product Reviews app , 1,633 reviews

Good afternoon, friends. This application is really beautiful, especially the fact that it is free attracted me. However, I think they have an important shortcoming. If you say what it is; For customers coming from the computer, their comments are listed in a "Grid" way, but this "Grid" feature is not available for users coming from mobile. I hope they solve this problem as soon as possible. It would be very, very nice if they had this feature. But despite that, it works really well and it is very nice. Their customer service and live support is great, and their communication and care is great. If you use the app, I recommend getting help from "Abby" in the live chat. Have a nice day

I'd say the app itself is 3 stars in it's current state but the customer support is 5 stars. There are some features missing when it comes to branding and customization as well as some features that don't work as intended and/or at all. With that said, their customer support was obliged to immediately take care of all my issues. Ideally they will fix and add missing/broken features to make the app itself better so that users mustn't rely on customer support so much; assuming they do this and bring the functionality up to 5 stars, the app will be a perfect experience. Thank you to Emily and Liz for diligently taking care of all of my problems, I hope to see the app improve down the line so you don't need to work so hard.

Very pleasant customer service, almost all my problems have been solved! Only problem that has not been solved was that I don't want to force my customers to evaluate products by their full name, I think the first name would be fine. I think the last name is a bit too personal for the whole world to know :) Overall very good app!!

Misses some things that would have been nice to have like translation system. Also, would've been nice to have a way to import reviews from several products all at once, it's pretty long to do it one at a time. Except that, the app is pretty good and i really enjoyed my support from Hana, she explains things clearly and she is sweet. Thank your for the support.

The support is awesome...was having difficulty importing from some link..Abby not only looked into the issue but also helped look for another link for the product with reviews

Had an issue with my theme not posting my reviews. got on the chat line. Super helpful and fast for a free app to provide that kind of support. Awesome

A good app so far. Significantly, the customer support executive Liz is sweet, responsive, and supportive. There is one bug: the review author's name does not appear when the logged-in user reviews your Shopify store. Their tech team seems to be looking into it

I was completely confused at first but with Juliana's help, I was able to add reviews to my Shopify store quite easily. Thank you for your help Juliana.

Good App on of the only free apps we have for reviews could be better but not everything is perfect Support is super helpful thanks specially to Hana :)

I was having difficulty importing my reviews from their old app which was a hassle but the support was very good. If there is any difficulty, they would try to resolve it no matter how many attempts. Thank you Prakash, Jasmine and Gideon for your good customer service.