Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,662)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

Edited September 19, 2024

Instant support. but they changed it so you can only import 250 reviews at a time with csv before having to pay right after I imported 1500 reviews.

Drift Comfort
Canada
3 months using the app
May 8, 2024

I was assisted by Lydia. It took some time to get the reviews done due to issues that beyond her control.

However, I feel this is a good app to use once the issues are sorted out.

CKJS.Store
Bahamas
3 months using the app
August 16, 2024

Judy was very helpful in giving me the link to write a review on Audrey and Raymond.

I believe I forgot to star rate them I give them five stars

❤ RS7 Scents from Heaven ❤
United Kingdom
1 day using the app
Edited September 2, 2024

Depuis 1 semaine l’application ne s’ouvre plus. C est très désobligeant.

J’ai fait preuve de patience il y a quelques mois suite à un problème ayant obtenu une assistance efficace et rapide, cependant, Il y a trop de problèmes cela me contrarie beaucoup.

1. Application qui ne s’ouvre plus.
2. Plus d’accès à la programmation des mails clients.
3. Mauvais affichage texte sur la boutique.

J’en ai sû ...

leone by EM
France
About 1 year using the app
Air Apps replied September 4, 2024

Bonjour Leone,

Merci d'avoir mis à jour votre avis et d'avoir attiré notre attention sur ces problèmes. Nous sommes vraiment désolés pour les désagréments rencontrés.

Nous ...

Edited August 19, 2023

UPDATE 3: I managed to fix the issue myself. The maximum number of reviews which can be imported in a single CSV file is 600. In the full month that I was waiting on a solution, no one thought to tell me this and it isn't written anywhere on their Import Reviews page. I had clearly explained that my issue was trying to import 4,000 reviews and that many were not going through. Their response was ...

Full-X
United States
About 1 year using the app
January 30, 2024

Everything is nice and user-friendly; however, there is a small issue: the "carousel review" mode does not show reviews for each product. In my store, all product reviews are shown everywhere instead of being shown for each product! I hope this issue will be solved quickly because it doesn't help my customers to read specific reviews.

DreamyGlobe
Malaysia
About 1 month using the app
December 21, 2023

I am using this app to capture reviews and upload reviews from other platform. Basically it's free and you get what you paid for. Uploading reviews in csv doesn't work properly. It either gets stuck in uploading state or just doesn't do anything. It's very amateur app but it serves the purpose for those of us who are looking for free options.

IntegrityHub
United States
About 1 month using the app
Air Apps replied December 22, 2023

Dear IntegrityHub store team,

Thank you for taking the time to share your feedback on our app. We appreciate your honesty and are glad to hear that the app is serving its ...

December 28, 2023

unfortunately I had to delete the app as it was importing reviews in the original language and not english however the star widget still appears, can you help please?

BaggyPack
Portugal
15 minutes using the app
September 11, 2023

My Store
United States
14 days using the app