Air Product Reviews App & UGC

I would recommend this app based on my experience. I am a new store owner and budget is tight. I am using the free feature for now and the customer service is excellent. I am encouraged to upgrade to the paid features as soon as business picks up. Alyssa has been very helpful and patient with me.

Love this app. it's very very easy to use with Shopify as well as aesthetically pleasing. And if you need assistance with any of the app features, the customer service chat is amazing and very helpful. I had the pleasure to work with Mirra, she went helped me with my issue, and gave me a tip for the future. absolutely reccomend and If you get Mirra when needing to chat.. consider yourself lucky!

I have been utilising this application for a considerable period and have found the support provided, as well as the functionalities offered, to be highly satisfactory. The application boasts a user-friendly layout that facilitates easy navigation and comprehension, while also allowing for customisation to suit the specific needs of my store.

Even within the free plan, an abundance of features is available, with the standout aspect being the 24/7 support service that addresses any issues and accommodates nearly any requested feature. This undoubtedly distinguishes it as the premier reviews application on the app store.

I would like to express my gratitude to Hana and the entire team for their dedicated efforts in implementing the changes I requested. Thank you for delivering such an exceptional application.

Air Product Reviews & UGC has completely transformed the way we collect and display customer feedback on our store. The user interface is clean, intuitive, and easy to customize, making it simple to match our branding.

We love how the app supports photo and video reviews, which has helped build trust and increase conversions significantly. The automated review request emails and seamless integrations save us time and effort while keeping engagement high.

Support has also been top-notch — fast, friendly, and always helpful. Whether you're a new Shopify store or scaling fast, this app is a must-have for building social proof and boosting sales.

Especially with April, she helped me a lot.

Problem solved in a day, my review comments with pictures were not showing up after i disabled and enabled the app, but the support person jasmine helped me solve the issue, its all set now.

I had such a great experience working with Audrey and Anivia from the Air Product Reviews team. I had a few specific requests, including replacing the default star rating with Air’s star rating widget in a custom section of my theme, and asking if it was possible to make the star rating auto-scroll to the review section when clicked. They responded quickly, kindly, and clearly understood exactly what I needed.

Not only did they provide clear instructions, but they also went the extra mile to ensure everything worked smoothly on my site. It’s rare to find support that’s both technically skilled and genuinely friendly — but Audrey and Anivia were just that. Their support made the integration process feel so easy and stress-free.

Thank you both so much for your help! I highly recommend Air Product Reviews, especially because of the amazing support team behind it.

Hana has provided the best customer service I’ve ever experienced. I truly enjoy using this app — not only because it’s free, but more importantly, because it meets all my business needs.

It supports verified purchase badges, star ratings just like Amazon, and offers an incredibly user-friendly interface. One feature I particularly love is the ability to import reviews via spreadsheet — it’s so simple! All you need is the basic product information.

I currently use this app on both of my Shopify stores, and as my business grows, I’ll definitely continue using it.

Thank you again for such a great tool and outstanding support!

We've had an amazing experience with the Air Product Reviews App. But what truly stood out was the exceptional support from April. She was incredibly responsive and went above and beyond to resolve our customization requests. Highly recommended if you’re looking for a robust reviews solution backed by outstanding support!

Excellent Support & Easy Setup!

We had a great experience setting up Air Reviews on our website PlantYum.in. A big shoutout to Hana, who provided outstanding support and made the entire process seamless. She was super helpful, quick to respond, and ensured everything worked perfectly. Highly recommend this app for anyone looking for a smooth and efficient review system!

Truly one of the best support experiences I’ve ever had — and the app is fantastic too! ️

I was honestly feeling really confused and overwhelmed trying to figure out how to set up product reviews and UGC on my store. So many features, so many settings — I wasn’t sure where to even start . But then I reached out through the chat on the Air Product Reviews App, and that’s when everything changed.

Sonny jumped into the chat and immediately made me feel heard and understood ❤️. He walked me through every step, answered all my (many!) questions with patience, and never rushed me. It honestly felt like chatting with a friend who actually knew what they were doing .

Thanks to Sonny’s guidance, I now have gorgeous customer reviews and user-generated content showing on my store — it looks so professional and helps build real trust with my visitors ✨.

I can’t thank the team enough for creating such an intuitive, powerful app — but even more importantly, for backing it up with human support that truly cares.

To anyone struggling or confused: just open that chat. There i got Sonny who have complete knowledge about this app

Thank you again!!