Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,597)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

May 10, 2024

I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!

RONA SHOP
Venezuela
4 months using the app
March 18, 2024

The customer support agent Esther was very quick and helpful, I had a problem with uploading the review from the CJ website and she fixed the issue and explained what was the problem so that it doesn't happen in the future, supper satisfied with the service!

Bellator
Malta
6 months using the app
February 29, 2024

I have been using the Air Review app for my Shopify store and it is awesome, Whenever I face any problem I get help from their customer support. Their customer support team's response is rapid and very friendly. I would especially like to thank Liz for her help. I strongly recommend this App.

Real Life Kart
India
2 months using the app
February 2, 2024

Love it Lydia helps me every time wee need. I really recommend this app to every one. It increase ROI

provacx.com
United Kingdom
6 months using the app
March 27, 2024

I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !

AMW Planner
United States
5 months using the app
June 22, 2024

I installed this app as it had Free plan available though but exceptionally very good user interface to manage all the things and there one place i was stuck but there support Hana Mia and Toby solved it for me within minutes A good app I must say.

zaviha
Pakistan
1 day using the app
Air Apps replied June 25, 2024

Hi Zaviha,

We're so happy to hear that you're enjoying the user interface of Air product reviews, even on the free plan! We strive to make the app intuitive and easy to use for all our customers.

We're also thrilled that Hana, Mia, and Toby were able to resolve your issue quickly. Our team is dedicated to providing excellent support, and we're glad they were able to assist you.

Thank you for the kind words and for choosing Air product reviews! 😊

April 24, 2024

I recently used the Avada Air Shopify app and had some questions along the way. Prakash on their support team was an absolute superstar! He was incredibly knowledgeable, patient, and his communication skills were top-notch. He went above and beyond to help me customize the app for my store's needs.

The app itself is fantastic – intuitive, powerful, and perfect for what I need. But what truly sets Avada Air apart is their customer service. Special thanks to Prakash for making this experience exceptional!

Aniioki Ebikes
United Kingdom
2 months using the app
Air Apps replied June 25, 2024

Hi Aniioki Ebikes,

We're thrilled to hear that you're loving the Air Reviews app and finding it intuitive and powerful! We're especially happy that Prakash was able to provide you with exceptional support and go above and beyond to help you customize the app to fit your needs perfectly. We'll be sure to let him know how much you appreciated his help!

Thanks for sharing your positive experience! 😊

May 29, 2024

Their support staff is prompt and really quick. Special thanks to Hana for helping me with my issue. Really satisfied with the support

Petter World
India
11 months using the app
June 28, 2024

Lydia from the support team was very friendly and helpful!

Felichundo
Austria
6 months using the app
April 30, 2024

pretty awesome, I'm thrilled with Air Reviews by Avada! This user-friendly app is packed with valuable features that have made collecting customer reviews with photos a breeze for my Shopify store. It's been a huge help in building trust and boosting sales.

Setting up Air Reviews was smooth, and the interface is delightfully intuitive. What truly impressed me, however, is the extensive range of customization options. I can tailor the look and feel of the app to perfectly match my store's theme. This includes features like the review box, star rating, review pop up, review carousal, review sidebar, review submit form, and even the all reviews page! The customization options are comprehensive and easy to use, allowing me to create a seamless customer review experience that complements my brand.

There was a minor hiccup when I initially tried importing reviews with a CSV file. However, the Avada support team went above and beyond to resolve the issue. Shoutout to Nolan for promptly understanding the problem, and to Nikita, the technician, for their excellent work fixing it! the first thing that came to my mind after reading the name of the team member 'Nolan' was !!!MRBEAST!!!

The only downside of this app is that it doesnt support multilanguage translation yet but i saw it as a feature request so they might introduce it real soon.

Overall, I highly recommend Air Reviews by Avada to any Shopify store owner looking to leverage the power of customer reviews. The app itself is excellent, with a wide range of customization options, and the supportive team is a major plus.

Atlance
India
7 days using the app
Air Apps replied June 25, 2024

Hi Atlance,

We're absolutely delighted to hear how Air Reviews by Avada is exceeding your expectations! It's wonderful that you're finding the app user-friendly and packed with valuable features for collecting photo reviews. 🎉

We're thrilled you're enjoying the extensive customization options, allowing you to create a review experience that perfectly matches your store's theme and branding. We take pride in our design and aim to make it as easy as possible for you to personalize the app to your needs.

We appreciate your kind words about Nolan and Nikita's support! They are indeed a valuable part of our team, always ready to help our users with any issues they encounter. And yes, we can see why you'd think of MrBeast when you hear the name Nolan! 😉

Thank you for highlighting the feature request for multi-language translation. We're always listening to our users' feedback and working to improve our app. We'll definitely keep you updated on any new developments in that area.

We're so glad you're recommending Air Reviews to other Shopify store owners. We're confident that it can be a powerful tool for any e-commerce business looking to leverage social proof and build customer trust. 😊