Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,599)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

March 19, 2024

I recently encountered an issue while trying to import reviews from the Air Review app to our Shopify store. This problem persisted for a couple of days, causing a bit of frustration on our end. However, thanks to the outstanding assistance from Emily and Tony in the customer service team, our problem was swiftly resolved!

Emily and Tony demonstrated exceptional professionalism and expertise in addressing our concerns. They were not only prompt in their responses but also went above and beyond to ensure that we received the assistance we needed. Their clear communication and dedication to solving our issue were truly commendable.

Thanks to Emily and Tony's help, we were able to seamlessly integrate the reviews into our Shopify store, enhancing our customers' shopping experience.

Zen Hanger
United States
21 days using the app
July 31, 2024

Supportive agent specially Emily Doris really appreciate...

collectiblegiftitems
India
25 days using the app
January 22, 2024

Tiana from support helped me a lot and I recommend this app because if you need help the support team is great. Tiana definitely needs a raise

YARMAN
United States
5 months using the app
February 10, 2024

Amazing app. It is a great free app and has a lot of features that paid apps have which is surprising due to it being for free. The customer service is very fast. Thank you to Audrey and Tiana for their great speedy responses.

Lyntexia
United Kingdom
About 1 month using the app
February 18, 2024

"I can't thank Pamela and Tracy enough for their exceptional help in inserting code to showcase reviews on my Shopify store. Their kindness and expertise made the process effortless, and I'm incredibly grateful for their assistance. Highly recommend their services to anyone in need!"

Pet Supply Co
Australia
2 months using the app
June 28, 2024

Dear Audrey and Anivia,

I wanted to take a moment to express my deepest gratitude for considering my application. Your thoughtful review and consideration mean the world to me. Your dedication to this process and your support throughout are truly appreciated. Thank you from the bottom of my heart for this opportunity.

With warm regards,
prelaxecommerce"

Stylian India
India
11 days using the app
May 13, 2024

Super good service and solutions, the best I found in terms of what it offers.

ILLUMINAE
Colombia
2 months using the app
June 17, 2024

Very good support Team, thank you always for helping me.

BrideGlam
Germany
6 months using the app
June 4, 2024

Great app, support is just amazing, thanks William who helped me fixing some small stuff around my store code, :) appreciate you

My Store
Canada
6 days using the app
August 22, 2024

Junk software, arbitrary deduction of money

美肤套装坊
China
28 days using the app
Air Apps replied August 23, 2024

Dear 美肤套装坊 Store's Owner,

Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.

Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.

If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.

Thank you for your time, and we look forward to your response.

Best regards,
AirApps Support Team