Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,601)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

May 15, 2024

Hey Hana in customer service really helped us sort out our issue!
Good app for review thanks

Tilt
India
About 1 month using the app
February 16, 2024

Really impressed with the quick support on Live chat.
Support person named Emily provided exceptional support, swiftly identifying and resolving my issue with clear communication and expertise. Her professionalism and dedication were commendable, making for a seamless and satisfying experience. Highly recommended!

LeJa.pk
Pakistan
7 months using the app
March 18, 2024

There was an error with my theme, but customer service replied promptly and so helpful! Huge thanks to Hana and Anvia

MI in ME
Switzerland
7 months using the app
August 19, 2024

Very Friendly Support By Tiana and Maison , Good Experience..

Label Mayra
India
About 2 hours using the app
June 29, 2024

I recommend it because Tracy helped me a lot and shes kindly gonna help you

LedLuxeLoft
United Arab Emirates
29 days using the app
March 9, 2024

Hi Lydia and Maison,

Thanks for your great support with "familybazar.shop" about setting of review App. I am very excited to have good support member like you and wish to have contact with you.
Very Quick and Positive response.

Thanks again

Familybazar
Pakistan
About 2 months using the app
February 9, 2024

Hana and Anvia helped me with a couple of issues in fixing up coding. They did it in a professional and efficient manner. I really appreciate them taking the time to help me and remove old coding. 100% recommend.

Rurale skincare
Australia
6 months using the app
August 22, 2024

Junk software, arbitrary deduction of money

美肤套装坊
China
28 days using the app
Air Apps replied August 23, 2024

Dear 美肤套装坊 Store's Owner,

Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.

Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.

If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.

Thank you for your time, and we look forward to your response.

Best regards,
AirApps Support Team

April 8, 2024

great app..great support staff specially hana and toby.. will use all the apps build by them..just because of the kind of customer service they provide.

SLAY KULTURE
India
About 1 month using the app
March 28, 2024

Amazing, amazing, amazing, amazing service from the team.Esther, really helped me to fix all the complications quickly. Would highly recommend it to all.

DroneDash.shop
India
3 months using the app